[iyonix-support] Re: Resolver not working

  • From: Chris Evans <chris@xxxxxxxxxxxxxxx>
  • To: iyonix-support@xxxxxxxxxxxxx
  • Date: Wed, 3 Feb 2010 11:51:10 +0000 (GMT)

On Wed 03 Feb, David J. Ruck wrote:
> 
> On 03/02/2010 10:43, rickman@xxxxxxxxxxxxx wrote:
> > *ping www.gmail.com
> > ping: unknown host www.gmail.com
> >
> > *ping 74.125.79.109
> > PING 74.125.79.109 (74.125.79.109): 56 data bytes
> > 64 bytes from 74.125.79.109: icmp_seq=0 ttl=244 time=50 ms
> > 64 bytes from 74.125.79.109: icmp_seq=1 ttl=244 time=40 ms
> 
> Ok, that confirms it is a DNS issue and not a network interface issue as 
> some people are still insisting on.

Probably, but not for certain as the problem is not consistant AIUI

> Here are things to try:-
> 
> 1) Go to your router's configuration and check that the DNS addresses 
> are those that your ISP is recommending you use, as they can change from 
> time to time. The ISP will list them somewhere on their website, or you 
> can call support.
> 
> 2) Alter the Iyonix's resolver settings to use each of those recommended 
> settings as the primary resolver in turn, reboot and try it. If they 
> both then work, then the finger of suspicion turns to the router. If 
> only one works your ISP may have a resolver issue, use the good one as 
> primary.
> 
> 3) If neither work from 2, then try using a different resolver such as
> OpenDNS (details on their website), first on the Iyonix, and if 
> successful on the router and pointing the Iyonix back at the router for 
> resolving. Complain to your ISP.


Chris Evans

-- 
CJE Micro's / 4D                'RISC OS Specialists'
Telephone: 01903 523222             Fax: 01903 523679
chris@xxxxxxxxxxxxxxx     http://www.cjemicros.co.uk/
78 Brighton Road, Worthing, West Sussex,     BN11 2EN
The most beautiful thing anyone can wear, is a smile!


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