[iyonix-support] Re: RO 5.12 and alt-rename bug
- From: Tim Powys-Lybbe <tim@xxxxxxxxx>
- To: iyonix-support@xxxxxxxxxxxxx
- Date: Wed, 18 Oct 2006 15:15:29 +0100
In message of 18 Oct, John Cartmell <john@xxxxxxxxxxxxxxxxxxxx> wrote:
> On 18 Oct, Tim Powys-Lybbe <tim@xxxxxxxxx> wrote:
> > In message of 18 Oct, John Cartmell <john@xxxxxxxxxxxxxxxxxxxx> wrote:
>
> > > On 18 Oct, <davehigton@xxxxxxxxxxxxx> wrote:
> > > > Quoting Stefaan Claes <sclaes@xxxxxxxxxxxxxx>:
>
> > > > > BTW: do we really have to pay 69 UKP to get any bug fixes in the
> > > > > future?
>
> > > > AIUI, that pays for all the bug fixes we're going to get for a
> > > > period of time; period yet to be defined. Much like the Select
> > > > subscription in principle, though Castle have a better track record
> > > > for number of upgrades delivered.
>
> > > Select has delivered the documentation!
>
> > > Having got over the problems of downloading is there any concensus on
> > > what is actually delivered in 5.12? What is the difference between
> > > 5.12 and 5.11? Is it worth the cost or is the step reliant entirely on
> > > what is to follow?
>
> > The normal commercial practice in software support is for some retainer
> > to be paid for continued development. So far we have got off lightly as
> > we have paid nothing since the machines were released in 2002. Castle
> > have to survive and it seems completely reasonable for them to make this
> > sort of charge. They delayed until 5.11 was established as stable,
> > which it certainly has been here, and have devised this means of
> > entitlement to future support.
>
> > If you want future support, this is the price. You can always wait
> > until you need it but a spirit of generosity would say that it is fair
> > to pay now.
>
> Is that from a public statement from Castle?
Get real. This is a public discussion group. We have discussed this
enough to get the general picture which is as above. You are a
journalist and you should know perfectly well that you will not get
information from the horse's mouth by living on the fringe: you have to
get involved with and get the confidence of the organ grinders. Or are
you telling us that you cannot do this?
--
Tim Powys-Lybbe tim@xxxxxxxxx
For a miscellany of bygones: http://powys.org/
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