[GeoStL] Re: Another Garmin Support Story

Just like a Timex (that's a watch for the younger group) :-)
  ----- Original Message ----- 
  From: Robert Oelschlaeger 
  To: geocaching@xxxxxxxxxxxxx 
  Sent: Monday, July 30, 2007 9:19 PM
  Subject: [GeoStL] Re: Another Garmin Support Story


  I am beginning to see why Garmin units are so expensive ;-)


  On 7/30/07, GC-RGS <gc-rgs@xxxxxxxxxx> wrote: 
    -
    Depends on which unit. I had the old B&W Legend I bought back in 2001. It
    was replaced 3 or 4 times because of the gasket, all at no charge. About 1 
    year ago it was loose again and when I called they said they would mail out
    a new kit (gasket and clear plastic adhesive strip), at no charge. Came 2
    days later via Airborne.

    Now the same thing happened to my newer color Legend (Cx) but was told they 
    don't have replacement kits for the etrex color series so I sent it back and
    got a new unit under warranty.

    Rich

    ----- Original Message -----
    From: "Glenn" < GLNash@xxxxxxxxxx>
    To: <geocaching@xxxxxxxxxxxxx>
    Sent: Monday, July 30, 2007 8:08 PM
    Subject: [GeoStL] Re: Another Garmin Support Story


    > - 
    > I sent my Vista back two different times over the years that I banged it
    > around for the same lose gasket reason.  I also sent my street pilot back
    > once because i drowned it in the 11 point river.  In all cases they sent 
    > me  new ones in a new package.
    > I tried to see if i could send JoAnna back once.  They said they could not
    > do  those kind of exchanges.  :-)
    >
    > Glenn
    >
    >
    > RNX wrote: 
    >> -
    >>
    >> seems to be a common problem. My eTrex Vista has done the same thing and
    >> i
    >> noticed at the picnic that there were several others like it. Let me know
    >> how 
    >> Garmin responds to the call.
    >>
    >> on another note; the new high sensitivity chip Garmins are finally
    >> shipping. I
    >> have one en route (shipped out today after 2 months of back order). I 
    >> can't
    >> wait to write a review for the group. Anyone want a slightly used Garmin
    >> eTrex
    >> Vista with a loose gasket? priced to sell, operators are standing by,
    >> offer 
    >> good while supply lasts, Jerry Mathers is the Beaver 8^)
    >>
    >> ------ Original Message ------
    >> Received: Mon, 30 Jul 2007 05:45:29 PM EDT
    >> From: "Jon Mertz" < jemertz@xxxxxxxxx>
    >> To: geocaching@xxxxxxxxxxxxx
    >> Subject: [GeoStL] Re: Another Garmin Support Story
    >> 
    >> Speaking of Garmin Support, what's their policy on the rubber gasket
    >> coming
    >> loose? Is that a simple part, or a replacement of the whole unit? Just so
    >> I
    >> know before I call. The glue has loosened all around and the gasket 
    >> itself
    >> looks and feels too long. It's particularly loose near the top.
    >>
    >> -Jon
    >>
    >>
    >> On 7/30/07, Andrew Senger < asenger@xxxxxxxxx> wrote:
    >>
    >>> I have and received the responses that I mentioned.
    >>>
    >>> Andrew
    >>>
    >>> On 7/30/07, Mike Lusicic < lusicic@xxxxxxxxxxxxx > wrote:
    >>>
    >>>> - Have you tried asking the question on the Groudspeak forums? There is
    >>>> a topic for GPS hardware and software. I have had a few questions 
    >>>>
    >> answered
    >>
    >>>> there in the past.
    >>>>
    >>>> Andrew Senger wrote:
    >>>>
    >>>> -
    >>>> What's Garmin's number?  I have an eTrex that thinks it's 1924 and I 
    >>>> can't figure out how to get it to change (yes, I've left it one with
    >>>>
    >> clear
    >>
    >>>> view of satellites for over two hours, I've changed the batteries, and 
    >>>>
    >> I've
    >>
    >>>> done a hard reset).
    >>>>
    >>>> Everything I hear about them is good, and this story adds another
    >>>> chapter to it, so I'd like to put them up to the test. 
    >>>>
    >>>> Andrew
    >>>>
    >>>>
    >
    >
    >
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