[GeoStL] Re: Another Garmin Support Story
- From: "GC-RGS" <gc-rgs@xxxxxxxxxx>
- To: <geocaching@xxxxxxxxxxxxx>
- Date: Mon, 30 Jul 2007 21:25:34 -0500
Just like a Timex (that's a watch for the younger group) :-)
----- Original Message -----
From: Robert Oelschlaeger
To: geocaching@xxxxxxxxxxxxx
Sent: Monday, July 30, 2007 9:19 PM
Subject: [GeoStL] Re: Another Garmin Support Story
I am beginning to see why Garmin units are so expensive ;-)
On 7/30/07, GC-RGS <gc-rgs@xxxxxxxxxx> wrote:
-
Depends on which unit. I had the old B&W Legend I bought back in 2001. It
was replaced 3 or 4 times because of the gasket, all at no charge. About 1
year ago it was loose again and when I called they said they would mail out
a new kit (gasket and clear plastic adhesive strip), at no charge. Came 2
days later via Airborne.
Now the same thing happened to my newer color Legend (Cx) but was told they
don't have replacement kits for the etrex color series so I sent it back and
got a new unit under warranty.
Rich
----- Original Message -----
From: "Glenn" < GLNash@xxxxxxxxxx>
To: <geocaching@xxxxxxxxxxxxx>
Sent: Monday, July 30, 2007 8:08 PM
Subject: [GeoStL] Re: Another Garmin Support Story
> -
> I sent my Vista back two different times over the years that I banged it
> around for the same lose gasket reason. I also sent my street pilot back
> once because i drowned it in the 11 point river. In all cases they sent
> me new ones in a new package.
> I tried to see if i could send JoAnna back once. They said they could not
> do those kind of exchanges. :-)
>
> Glenn
>
>
> RNX wrote:
>> -
>>
>> seems to be a common problem. My eTrex Vista has done the same thing and
>> i
>> noticed at the picnic that there were several others like it. Let me know
>> how
>> Garmin responds to the call.
>>
>> on another note; the new high sensitivity chip Garmins are finally
>> shipping. I
>> have one en route (shipped out today after 2 months of back order). I
>> can't
>> wait to write a review for the group. Anyone want a slightly used Garmin
>> eTrex
>> Vista with a loose gasket? priced to sell, operators are standing by,
>> offer
>> good while supply lasts, Jerry Mathers is the Beaver 8^)
>>
>> ------ Original Message ------
>> Received: Mon, 30 Jul 2007 05:45:29 PM EDT
>> From: "Jon Mertz" < jemertz@xxxxxxxxx>
>> To: geocaching@xxxxxxxxxxxxx
>> Subject: [GeoStL] Re: Another Garmin Support Story
>>
>> Speaking of Garmin Support, what's their policy on the rubber gasket
>> coming
>> loose? Is that a simple part, or a replacement of the whole unit? Just so
>> I
>> know before I call. The glue has loosened all around and the gasket
>> itself
>> looks and feels too long. It's particularly loose near the top.
>>
>> -Jon
>>
>>
>> On 7/30/07, Andrew Senger < asenger@xxxxxxxxx> wrote:
>>
>>> I have and received the responses that I mentioned.
>>>
>>> Andrew
>>>
>>> On 7/30/07, Mike Lusicic < lusicic@xxxxxxxxxxxxx > wrote:
>>>
>>>> - Have you tried asking the question on the Groudspeak forums? There is
>>>> a topic for GPS hardware and software. I have had a few questions
>>>>
>> answered
>>
>>>> there in the past.
>>>>
>>>> Andrew Senger wrote:
>>>>
>>>> -
>>>> What's Garmin's number? I have an eTrex that thinks it's 1924 and I
>>>> can't figure out how to get it to change (yes, I've left it one with
>>>>
>> clear
>>
>>>> view of satellites for over two hours, I've changed the batteries, and
>>>>
>> I've
>>
>>>> done a hard reset).
>>>>
>>>> Everything I hear about them is good, and this story adds another
>>>> chapter to it, so I'd like to put them up to the test.
>>>>
>>>> Andrew
>>>>
>>>>
>
>
>
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