[GeoStL] Re: Another Garmin Support Story
- From: "Mike Griffin" <griff@xxxxxxxxxxxx>
- To: <geocaching@xxxxxxxxxxxxx>
- Date: Mon, 30 Jul 2007 14:39:16 -0500
-
1-800-800-1020. Just be prepared to wait 15 - 20 minutes to speak to
someone.
Mike
----- Original Message -----
From: "Andrew Senger" <asenger@xxxxxxxxxxxxxxxxxxx>
To: <geocaching@xxxxxxxxxxxxx>
Sent: Monday, July 30, 2007 2:33 PM
Subject: [GeoStL] Re: Another Garmin Support Story
-
What's Garmin's number? I have an eTrex that thinks it's 1924 and I can't
figure out how to get it to change (yes, I've left it one with clear view
of satellites for over two hours, I've changed the batteries, and I've
done a hard reset).
Everything I hear about them is good, and this story adds another chapter
to it, so I'd like to put them up to the test.
Andrew
----- Original Message -----
From: "Mike Griffin" <griff@xxxxxxxxxxxx>
To: <geocaching@xxxxxxxxxxxxx>
Sent: Monday, July 30, 2007 2:27 PM
Subject: [GeoStL] Another Garmin Support Story
-
I called Garmin today and told them I dropped my GPSr in a parking lot
and the plastic tab that holds the back battery cover in place cracked. I
needed a new battery cover. He looked up the part number and found that
they had them in stock.
The part was $10.00 and Shipping was $6.44 ground. I thought this to be
extremely reasonable. Before I said anything, he said he would waive the
$10.00 if I agreed to pay the shipping. WOW! What great service! I paid
the $6.44 shipping and I will bet that I have it before the end of the
week.
Just can't beat that Garmin service!
Mike
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