[GeoStL] Re: Another Garmin Support Story

No kidding. I'm already on my fourth (first 3 burned out due to an
overvoltage from an authentic Garmin car adapter.) and when I get back form
VA I guess I'll call and have them replace this one too, making 5 for the
price of one. If they can make them new and refurbished for an average of
$20, great... otherwise, they might want to get their quality controls
removed.

Quality control: Prevention of quality from getting out of hand. Generally
considered unwise as quality should be allowed to run rampant. Exceptions
include computer hardware and software, as well as some government agencies.

-Jon

On 7/30/07, Robert Oelschlaeger <roelschlaeger@xxxxxxxxx> wrote:
>
> I am beginning to see why Garmin units are so expensive ;-)
>
> On 7/30/07, GC-RGS <gc-rgs@xxxxxxxxxx> wrote:
> >
> > -
> > Depends on which unit. I had the old B&W Legend I bought back in 2001.
> > It
> > was replaced 3 or 4 times because of the gasket, all at no charge. About
> > 1
> > year ago it was loose again and when I called they said they would mail
> > out
> > a new kit (gasket and clear plastic adhesive strip), at no charge. Came
> > 2
> > days later via Airborne.
> >
> > Now the same thing happened to my newer color Legend (Cx) but was told
> > they
> > don't have replacement kits for the etrex color series so I sent it back
> > and
> > got a new unit under warranty.
> >
> > Rich
> >
> > ----- Original Message -----
> > From: "Glenn" < GLNash@xxxxxxxxxx>
> > To: <geocaching@xxxxxxxxxxxxx>
> > Sent: Monday, July 30, 2007 8:08 PM
> > Subject: [GeoStL] Re: Another Garmin Support Story
> >
> >
> > > -
> > > I sent my Vista back two different times over the years that I banged
> > it
> > > around for the same lose gasket reason.  I also sent my street pilot
> > back
> > > once because i drowned it in the 11 point river.  In all cases they
> > sent
> > > me  new ones in a new package.
> > > I tried to see if i could send JoAnna back once.  They said they could
> > not
> > > do  those kind of exchanges.  :-)
> > >
> > > Glenn
> > >
> > >
> > > RNX wrote:
> > >> -
> > >>
> > >> seems to be a common problem. My eTrex Vista has done the same thing
> > and
> > >> i
> > >> noticed at the picnic that there were several others like it. Let me
> > know
> > >> how
> > >> Garmin responds to the call.
> > >>
> > >> on another note; the new high sensitivity chip Garmins are finally
> > >> shipping. I
> > >> have one en route (shipped out today after 2 months of back order). I
> >
> > >> can't
> > >> wait to write a review for the group. Anyone want a slightly used
> > Garmin
> > >> eTrex
> > >> Vista with a loose gasket? priced to sell, operators are standing by,
> > >> offer
> > >> good while supply lasts, Jerry Mathers is the Beaver 8^)
> > >>
> > >> ------ Original Message ------
> > >> Received: Mon, 30 Jul 2007 05:45:29 PM EDT
> > >> From: "Jon Mertz" < jemertz@xxxxxxxxx>
> > >> To: geocaching@xxxxxxxxxxxxx
> > >> Subject: [GeoStL] Re: Another Garmin Support Story
> > >>
> > >> Speaking of Garmin Support, what's their policy on the rubber gasket
> > >> coming
> > >> loose? Is that a simple part, or a replacement of the whole unit?
> > Just so
> > >> I
> > >> know before I call. The glue has loosened all around and the gasket
> > >> itself
> > >> looks and feels too long. It's particularly loose near the top.
> > >>
> > >> -Jon
> > >>
> > >>
> > >> On 7/30/07, Andrew Senger < asenger@xxxxxxxxx> wrote:
> > >>
> > >>> I have and received the responses that I mentioned.
> > >>>
> > >>> Andrew
> > >>>
> > >>> On 7/30/07, Mike Lusicic < lusicic@xxxxxxxxxxxxx > wrote:
> > >>>
> > >>>> - Have you tried asking the question on the Groudspeak forums?
> > There is
> > >>>> a topic for GPS hardware and software. I have had a few questions
> > >>>>
> > >> answered
> > >>
> > >>>> there in the past.
> > >>>>
> > >>>> Andrew Senger wrote:
> > >>>>
> > >>>> -
> > >>>> What's Garmin's number?  I have an eTrex that thinks it's 1924 and
> > I
> > >>>> can't figure out how to get it to change (yes, I've left it one
> > with
> > >>>>
> > >> clear
> > >>
> > >>>> view of satellites for over two hours, I've changed the batteries,
> > and
> > >>>>
> > >> I've
> > >>
> > >>>> done a hard reset).
> > >>>>
> > >>>> Everything I hear about them is good, and this story adds another
> > >>>> chapter to it, so I'd like to put them up to the test.
> > >>>>
> > >>>> Andrew
> > >>>>
> > >>>>
> > >
> > >
> > >
> > > ****************************************
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> >
> >
> >
> > ****************************************
> > For List Info or To make _ANY_ changes, including unsubscribing from
> > this
> > list, click -----> http://www.freelists.org/list/geocaching
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> >
>
>

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