RE: MS Exchange 2003 backups using Veritas Backup Exec

  • From: "Mario Alvarez" <malvarez@xxxxxxxxxxxx>
  • To: exchangelist@xxxxxxxxxxxxx
  • Date: Tue, 3 Aug 2004 17:18:12 -0600

I'm using a Sony StorStation which is attached to a backup server. I will
try adding the address to the host file on my backup server. What I can't
seem to understand is why the Shadow Copy writers do not reset themselves.
I think that may be the key to resolving my issue.

Thank you.

> This is a multi-part message in MIME format.
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> Mario,
> 
> =20
> 
> Is the backup software/tape unit on the exchange server (just curious)?
> If not, have you tried adding a static DNS entry in the host file for
> backup server?  I am currently running NetBackup BusinesServer 4.5 from
> a Sun server and noticed that if I don't manually add the DNS entry I
> will get a timeout error when connecting to my Exchange 2003 E server.
> Also, check with both Microsoft and Veritas to be sure you have the
> latest patches installed.
> 
> =20
> 
> Thanks,
> 
> =20
> 
> -----Original Message-----
> From: Mario Alvarez [mailto:MAlvarez@xxxxxxxxxxxx]=20
> Sent: Monday, August 02, 2004 1:37 PM
> To: [ExchangeList]
> Subject: [exchangelist] MS Exchange 2003 backups using Veritas Backup
> Exec
> 
> =20
> 
> http://www.MSExchange.org/
> 
> Good Afternoon,
> 
> =20
> 
> I have been struggling with this problem for a couple of months now.
> Each time I attempt to run a backup on my Exchange server, I get a
> "timeout" error. I have contacted Veritas support and their solutions
> have not worked. They suggested that I contact Microsoft, which I will
> be doing too.
> 
> =20
> 
> The problem seems to be with VSS. Whenever I type the VSSADMIN -List All
> command, I notice that several of the writers are not in the state: [1]
> Stable. Instead, they are [5] Waiting for completion. It seems like
> rebooting the server is the only way to return the writers to status:
> [1] Stable. Is there a reason why I can't get this to work with Exchange
> 2003? I have also tried running a local backup of Exchange using
> NTBackup and I get the following error: Error returned while creating
> the volume shadow copy:800423f4.
> 
> =20
> 
> Does anybody have any suggestions as to what I can try to troubleshoot
> this problem? I'm running Exchange 2003 (6.5.6944.0) on Windows Server
> 2003.
> 
> =20
> 
> Mario Alvarez
> 
> MIS Assistant
> 
> Norman's Nursery Inc.
> 
> San Gabriel, CA
> 
> (626) 285-9795 x266
> 
> (818) 681-6686 (cell)
> 
> =20
> 
> ------------------------------------------------------
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> 
> ----=_NextPart_ST_16_11_01_Monday_August_02_2004_2226
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> <div class=3DSection1>
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> <p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span style=3D=
> 'font-size:
> 10.0pt;font-family:Arial;color:navy'>Mario,</span></font></p>
> 
> <p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span style=3D=
> 'font-size:
> 10.0pt;font-family:Arial;color:navy'>&nbsp;</span></font></p>
> 
> <p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span style=3D=
> 'font-size:
> 10.0pt;font-family:Arial;color:navy'>Is the backup software/tape unit on th=
> e
> exchange server (just curious)?&nbsp; If not, have you tried adding a stati=
> c
> DNS entry in the host file for backup server?&nbsp; I am currently running
> NetBackup BusinesServer 4.5 from a Sun server and noticed that if I don&#82=
> 17;t
> manually add the DNS entry I will get a timeout error when connecting to my
> Exchange 2003 E server.&nbsp; Also, check with both Microsoft and Veritas t=
> o be
> sure you have the latest patches installed.</span></font></p>
> 
> <p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span style=3D=
> 'font-size:
> 10.0pt;font-family:Arial;color:navy'>&nbsp;</span></font></p>
> 
> <p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span style=3D=
> 'font-size:
> 10.0pt;font-family:Arial;color:navy'>Thanks,</span></font></p>
> 
> <p class=3DMsoNormal><font size=3D2 color=3Dnavy face=3DArial><span style=3D=
> 'font-size:
> 10.0pt;font-family:Arial;color:navy'>&nbsp;</span></font></p>
> 
> <p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 face=3DTahom=
> a><span
> style=3D'font-size:10.0pt;font-family:Tahoma'>-----Original Message-----<br=
> >
> <b><span style=3D'font-weight:bold'>From:</span></b> Mario Alvarez
> [mailto:MAlvarez@xxxxxxxxxxxx] <br>
> <b><span style=3D'font-weight:bold'>Sent:</span></b> Monday, August 02, 200=
> 4 1:37
> PM<br>
> <b><span style=3D'font-weight:bold'>To:</span></b> [ExchangeList]<br>
> <b><span style=3D'font-weight:bold'>Subject:</span></b> [exchangelist] MS
> Exchange 2003 backups using Veritas Backup Exec</span></font></p>
> 
> <p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D3 face=3D"Time=
> s New Roman"><span
> style=3D'font-size:12.0pt'>&nbsp;</span></font></p>
> 
> <p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D3 face=3D"Time=
> s New Roman"><span
> style=3D'font-size:12.0pt'>http://www.MSExchange.org/</span></font></p>
> 
> <p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 face=3DArial=
> ><span
> style=3D'font-size:10.0pt;font-family:Arial'>Good Afternoon,</span></font><=
> /p>
> 
> <p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 face=3DArial=
> ><span
> style=3D'font-size:10.0pt;font-family:Arial'>&nbsp;</span></font></p>
> 
> <p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 face=3DArial=
> ><span
> style=3D'font-size:10.0pt;font-family:Arial'>I have been struggling with th=
> is
> problem for a couple of months now. Each time I attempt to run a backup on =
> my
> Exchange server, I get a &#8220;timeout&#8221; error. I have contacted Veri=
> tas
> support and their solutions have not worked. They suggested that I contact
> Microsoft, which I will be doing too.</span></font></p>
> 
> <p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 face=3DArial=
> ><span
> style=3D'font-size:10.0pt;font-family:Arial'>&nbsp;</span></font></p>
> 
> <p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 face=3DArial=
> ><span
> style=3D'font-size:10.0pt;font-family:Arial'>The problem seems to be with V=
> SS.
> Whenever I type the VSSADMIN &#8211;List All command, I notice that several=
>  of
> the writers are not in the state: <b><span style=3D'font-weight:bold'>[1] S=
> table</span></b>.
> Instead, they are <b><span style=3D'font-weight:bold'>[5] Waiting for compl=
> etion</span></b>.
> It seems like rebooting the server is the only way to return the writers to
> status: <b><span style=3D'font-weight:bold'>[1] Stable</span></b>. Is there=
>  a
> reason why I can&#8217;t get this to work with Exchange 2003? I have also t=
> ried
> running a local backup of Exchange using NTBackup and I get the following
> error: <b><span style=3D'font-weight:bold'>Error returned while creating th=
> e
> volume shadow copy:800423f4</span></b>.</span></font></p>
> 
> <p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 face=3DArial=
> ><span
> style=3D'font-size:10.0pt;font-family:Arial'>&nbsp;</span></font></p>
> 
> <p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 face=3DArial=
> ><span
> style=3D'font-size:10.0pt;font-family:Arial'>Does anybody have any suggesti=
> ons as
> to what I can try to troubleshoot this problem? I&#8217;m running Exchange =
> 2003
> (6.5.6944.0) on Windows Server 2003.</span></font></p>
> 
> <p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 face=3DArial=
> ><span
> style=3D'font-size:10.0pt;font-family:Arial'>&nbsp;</span></font></p>
> 
> <p class=3DMsoAutoSig style=3D'margin-left:.5in'><b><font size=3D3 face=3DT=
> ahoma><span
> style=3D'font-size:12.0pt;font-family:Tahoma;font-weight:bold'>Mario Alvare=
> z</span></font></b></p>
> 
> <p class=3DMsoAutoSig style=3D'margin-left:.5in'><font size=3D2 face=3DTaho=
> ma><span
> style=3D'font-size:10.0pt;font-family:Tahoma'>MIS Assistant</span></font></=
> p>
> 
> <p class=3DMsoAutoSig style=3D'margin-left:.5in'><font size=3D2 face=3DTaho=
> ma><span
> style=3D'font-size:10.0pt;font-family:Tahoma'>Norman's Nursery Inc.</span><=
> /font></p>
> 
> <p class=3DMsoAutoSig style=3D'margin-left:.5in'><font size=3D2 face=3DTaho=
> ma><span
>  style=3D'font-size:10.0pt;font-family:Tahoma'>San Gabriel, </span></font><=
> font
>   size=3D2 face=3DTahoma><span style=3D'font-size:10.0pt;font-family:Tahoma=
> '>CA</span></font></p>
> 
> <p class=3DMsoAutoSig style=3D'margin-left:.5in'><font size=3D2 face=3DTaho=
> ma><span
> style=3D'font-size:10.0pt;font-family:Tahoma'>(626) 285-9795 x266</span></f=
> ont></p>
> 
> <p class=3DMsoAutoSig style=3D'margin-left:.5in'><font size=3D2 face=3DTaho=
> ma><span
> style=3D'font-size:10.0pt;font-family:Tahoma'>(818) 681-6686 (cell)</span><=
> /font></p>
> 
> <p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D3 face=3D"Time=
> s New Roman"><span
> style=3D'font-size:12.0pt'>&nbsp;</span></font></p>
> 
> <p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D3 face=3D"Time=
> s New Roman"><span
> style=3D'font-size:12.0pt'>------------------------------------------------=
> ------<br>
> List Archives: http://www.webelists.com/cgi/lyris.pl?enter=3Dexchangelist<b=
> r>
> Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp<br>
> Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=3DFAQ<br>
> ------------------------------------------------------<br>
> Other Internet Software Marketing Sites:<br>
> World of Windows Networking: http://www.windowsnetworking.com<br>
> Leading Network Software Directory: http://www.serverfiles.com<br>
> No.1 ISA Server Resource Site: http://www.isaserver.org<br>
> Windows Security Resource Site: http://www.windowsecurity.com/<br>
> Network Security Library: http://www.secinf.net/<br>
> Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com<br>
> ------------------------------------------------------<br>
> You are currently subscribed to this MSEXchange.org Discussion List as:
> smoua@xxxxxxxxxxxxxxx<br>
> To unsubscribe visit http://www.webelists.com/cgi/lyris.pl?enter=3Dexchange=
> list </span></font></p>
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