RE: MS Exchange 2003 backups using Veritas Backup Exec
- From: "John Tolmachoff \(Lists\)" <johnlist@xxxxxxxxxxxxxxxxxxx>
- To: "'[ExchangeList]'" <exchangelist@xxxxxxxxxxxxx>
- Date: Tue, 3 Aug 2004 16:22:57 -0700
Finish reading the KB:
RESOLUTION
Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended
to correct the problem that is described in this article. Only apply it to
systems that are experiencing this specific problem. This hotfix may receive
additional testing. Therefore, if you are not severely affected by this
problem, Microsoft recommends that you wait for the next Windows Server 2003
service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support
Services to obtain the hotfix. For a complete list of Microsoft Product
Support Services phone numbers and information about support costs, visit
the following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMS
Note In special cases, charges that are ordinarily incurred for support
calls may be canceled if a Microsoft Support Professional determines that a
specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for the
specific update in question.
John Tolmachoff
Engineer/Consultant/Owner
eServices For You
> -----Original Message-----
> From: Mario Alvarez [mailto:malvarez@xxxxxxxxxxxx]
> Sent: Tuesday, August 03, 2004 4:25 PM
> To: [ExchangeList]
> Subject: [exchangelist] RE: MS Exchange 2003 backups using Veritas Backup
Exec
>
> Thank you. Yes, I've come upon that article a few times in my search for
> an answer. I just couldn't figure out how to get the hotfix. Is it
> necessary to contact microsoft? Is it going to cost me $$$ just to
> download a fix for the problem in their software?
>
> > This is a multi-part message in MIME format.
> >
> > ------=_NextPart_000_0018_01C478C5.C51DC710
> > Content-Type: text/plain;
> > charset="us-ascii"
> > Content-Transfer-Encoding: 7bit
> >
> > Have you looked at this?
> > http://support.microsoft.com/default.aspx?kbid=833167
> >
> > _____
> >
> > From: Mario Alvarez [mailto:MAlvarez@xxxxxxxxxxxx]
> > Sent: Monday, August 02, 2004 4:37 PM
> > To: [ExchangeList]
> > Subject: [exchangelist] MS Exchange 2003 backups using Veritas Backup
Exec
> >
> >
> > http://www.MSExchange.org/
> >
> > Good Afternoon,
> >
> > I have been struggling with this problem for a couple of months now.
Each
> > time I attempt to run a backup on my Exchange server, I get a "timeout"
> > error. I have contacted Veritas support and their solutions have not
worked.
> > They suggested that I contact Microsoft, which I will be doing too.
> >
> > The problem seems to be with VSS. Whenever I type the VSSADMIN -List All
> > command, I notice that several of the writers are not in the state: [1]
> > Stable. Instead, they are [5] Waiting for completion. It seems like
> > rebooting the server is the only way to return the writers to status:
[1]
> > Stable. Is there a reason why I can't get this to work with Exchange
2003? I
> > have also tried running a local backup of Exchange using NTBackup and I
get
> > the following error: Error returned while creating the volume shadow
> > copy:800423f4.
> >
> > Does anybody have any suggestions as to what I can try to troubleshoot
this
> > problem? I'm running Exchange 2003 (6.5.6944.0) on Windows Server 2003.
> >
> > Mario Alvarez
> > MIS Assistant
> > Norman's Nursery Inc.
> > San Gabriel, CA
> > (626) 285-9795 x266
> > (818) 681-6686 (cell)
> >
> > ------------------------------------------------------
> > List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist
> > Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp
> > Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ
> > ------------------------------------------------------
> > Other Internet Software Marketing Sites:
> > World of Windows Networking: http://www.windowsnetworking.com
> > Leading Network Software Directory: http://www.serverfiles.com
> > No.1 ISA Server Resource Site: http://www.isaserver.org
> > Windows Security Resource Site: http://www.windowsecurity.com/
> > Network Security Library: http://www.secinf.net/
> > Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com
> > ------------------------------------------------------
> > You are currently subscribed to this MSEXchange.org Discussion List as:
> > adavid@xxxxxxxxxxxxxxxx
> > To unsubscribe visit
> > http://www.webelists.com/cgi/lyris.pl?enter=exchangelist
> >
> > ------=_NextPart_000_0018_01C478C5.C51DC710
> > Content-Type: text/html;
> > charset="us-ascii"
> > Content-Transfer-Encoding: quoted-printable
> >
> > <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
> > <HTML xmlns=3D"http://www.w3.org/TR/REC-html40"; xmlns:o =3D=20
> > "urn:schemas-microsoft-com:office:office" xmlns:w =3D=20
> > "urn:schemas-microsoft-com:office:word" xmlns:st1 =3D=20
> > "urn:schemas-microsoft-com:office:smarttags"><HEAD>
> > <META http-equiv=3DContent-Type content=3D"text/html; =
> > charset=3Dus-ascii">
> > <META content=3DWord.Document name=3DProgId>
> > <META content=3D"MSHTML 6.00.2800.1458" name=3DGENERATOR>
> > <META content=3D"Microsoft Word 10" name=3DOriginator><LINK=20
> > href=3D"cid:filelist.xml@xxxxxxxxxxxxxxxxx"; =
> > rel=3DFile-List><o:SmartTagType=20
> > name=3D"State"=20
> >
namespaceuri=3D"urn:schemas-microsoft-com:office:smarttags"></o:SmartTagT=
> > ype><o:SmartTagType=20
> > name=3D"City"=20
> >
namespaceuri=3D"urn:schemas-microsoft-com:office:smarttags"></o:SmartTagT=
> > ype><o:SmartTagType=20
> > name=3D"place"=20
> >
namespaceuri=3D"urn:schemas-microsoft-com:office:smarttags"></o:SmartTagT=
> > ype><!--[if gte mso 9]><xml>
> > <o:OfficeDocumentSettings>
> > <o:DoNotRelyOnCSS/>
> > </o:OfficeDocumentSettings>
> > </xml><![endif]--><!--[if gte mso 9]><xml>
> > <w:WordDocument>
> > <w:DocumentKind>DocumentEmail</w:DocumentKind>
> > <w:EnvelopeVis/>
> > <w:DrawingGridHorizontalSpacing>2.85 =
> > pt</w:DrawingGridHorizontalSpacing>
> > =
> > <w:DisplayVerticalDrawingGridEvery>2</w:DisplayVerticalDrawingGridEvery>
> > <w:Compatibility>
> > <w:BreakWrappedTables/>
> > <w:SnapToGridInCell/>
> > <w:WrapTextWithPunct/>
> > <w:UseAsianBreakRules/>
> > </w:Compatibility>
> > <w:BrowserLevel>MicrosoftInternetExplorer4</w:BrowserLevel>
> > </w:WordDocument>
> > </xml><![endif]--><!--[if !mso]>
> > <STYLE>st1\:* {
> > BEHAVIOR: url(#default#ieooui)
> > }
> > </STYLE>
> > <![endif]-->
> > <STYLE>@font-face {
> > font-family: Tahoma;
> > }
> > @page Section1 {size: 8.5in 11.0in; margin: 1.0in 1.0in 1.0in 1.0in; =
> > mso-header-margin: .5in; mso-footer-margin: .5in; mso-paper-source: 0; }
> > P.MsoNormal {
> > FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: "Times New
Roman";
> =
> > mso-style-parent: ""; mso-pagination: widow-orphan; =
> > mso-fareast-font-family: "Times New Roman"
> > }
> > LI.MsoNormal {
> > FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: "Times New
Roman";
> =
> > mso-style-parent: ""; mso-pagination: widow-orphan; =
> > mso-fareast-font-family: "Times New Roman"
> > }
> > DIV.MsoNormal {
> > FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: "Times New
Roman";
> =
> > mso-style-parent: ""; mso-pagination: widow-orphan; =
> > mso-fareast-font-family: "Times New Roman"
> > }
> > A:link {
> > COLOR: blue; TEXT-DECORATION: underline; text-underline: single
> > }
> > SPAN.MsoHyperlink {
> > COLOR: blue; TEXT-DECORATION: underline; text-underline: single
> > }
> > A:visited {
> > COLOR: purple; TEXT-DECORATION: underline; text-underline: single
> > }
> > SPAN.MsoHyperlinkFollowed {
> > COLOR: purple; TEXT-DECORATION: underline; text-underline: single
> > }
> > P.MsoAutoSig {
> > FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: "Times New
Roman";
> =
> > mso-pagination: widow-orphan; mso-fareast-font-family: "Times New Roman"
> > }
> > LI.MsoAutoSig {
> > FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: "Times New
Roman";
> =
> > mso-pagination: widow-orphan; mso-fareast-font-family: "Times New Roman"
> > }
> > DIV.MsoAutoSig {
> > FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: "Times New
Roman";
> =
> > mso-pagination: widow-orphan; mso-fareast-font-family: "Times New Roman"
> > }
> > SPAN.EmailStyle17 {
> > FONT-WEIGHT: normal; COLOR: windowtext; FONT-STYLE: normal; =
> > FONT-FAMILY: Arial; TEXT-DECORATION: none; text-underline: none; =
> > mso-style-type: personal-compose; mso-style-noshow: yes; =
> > mso-ansi-font-size: 10.0pt; mso-bidi-font-size: 10.0pt; =
> > mso-ascii-font-family: Arial; mso-hansi-font-family: Arial; =
> > mso-bidi-font-family: Arial; text-line-through: none
> > }
> > DIV.Section1 {
> > page: Section1
> > }
> > </STYLE>
> > <!--[if gte mso 10]>
> > <style>
> > /* Style Definitions */=20
> > table.MsoNormalTable
> > {mso-style-name:"Table Normal";
> > mso-tstyle-rowband-size:0;
> > mso-tstyle-colband-size:0;
> > mso-style-noshow:yes;
> > mso-style-parent:"";
> > mso-padding-alt:0in 5.4pt 0in 5.4pt;
> > mso-para-margin:0in;
> > mso-para-margin-bottom:.0001pt;
> > mso-pagination:widow-orphan;
> > font-size:10.0pt;
> > font-family:"Times New Roman";}
> > </style>
> > <![endif]--></HEAD>
> > <BODY lang=3DEN-US style=3D"tab-interval: .5in" vLink=3Dpurple =
> >http://www.MSExchange.org/<BR>
>
> link=3Dblue>
> > <DIV dir=3Dltr align=3Dleft><SPAN class=3D465031923-02082004><FONT =
> > face=3DArial=20
> > color=3D#0000ff size=3D2>Have you looked at this?</FONT></SPAN></DIV>
> > <DIV dir=3Dltr align=3Dleft><SPAN class=3D465031923-02082004><FONT =
> > face=3DArial=20
> > color=3D#0000ff size=3D2><A=20
> >
href=3D"http://support.microsoft.com/default.aspx?kbid=3D833167";>http://s=
> >
> upport.microsoft.com/default.aspx?kbid=3D833167</A></FONT></SPAN></DIV><
> B=
> > R>
> > <DIV class=3DOutlookMessageHeader lang=3Den-us dir=3Dltr align=3Dleft>
> > <HR tabIndex=3D-1>
> > <FONT face=3DTahoma size=3D2><B>From:</B> Mario Alvarez=20
> > [mailto:MAlvarez@xxxxxxxxxxxx] <BR><B>Sent:</B> Monday, August 02, 2004
> =
> > 4:37=20
> > PM<BR><B>To:</B> [ExchangeList]<BR><B>Subject:</B> [exchangelist] MS =
> > Exchange=20
> > 2003 backups using Veritas Backup Exec<BR></FONT><BR></DIV>
> > <DIV></DIV>http://www.MSExchange.org/<BR>
> > <DIV class=3DSection1>
> > <P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN=20
> > style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">Good=20
> > Afternoon,<o:p></o:p></SPAN></FONT></P>
> > <P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN=20
> > style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
> > Arial"><o:p> </o:p></SPAN></FONT></P>
> > <P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN=20
> > style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">I have been struggling =
> > with this=20
> > problem for a couple of months now. Each time I attempt to run a backup
=
> > on my=20
> > Exchange server, I get a “timeout” error. I have contacted =
> > Veritas support and=20
> > their solutions have not worked. They suggested that I contact =
> > Microsoft, which=20
> > I will be doing too.<o:p></o:p></SPAN></FONT></P>
> > <P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN=20
> > style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
> > Arial"><o:p> </o:p></SPAN></FONT></P>
> > <P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN=20
> > style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">The problem seems to be =
> > with VSS.=20
> > Whenever I type the VSSADMIN –List All command, I notice that =
> > several of the=20
> > writers are not in the state: <B style=3D"mso-bidi-font-weight: =
> > normal"><SPAN=20
> > style=3D"FONT-WEIGHT: bold; mso-bidi-font-weight: normal">[1] =
> > Stable</SPAN></B>.=20
> > Instead, they are <B style=3D"mso-bidi-font-weight: normal"><SPAN=20
> > style=3D"FONT-WEIGHT: bold; mso-bidi-font-weight: normal">[5] Waiting =
> > for=20
> > completion</SPAN></B>. It seems like rebooting the server is the only =
> > way to=20
> > return the writers to status: <B style=3D"mso-bidi-font-weight: =
> > normal"><SPAN=20
> > style=3D"FONT-WEIGHT: bold; mso-bidi-font-weight: normal">[1] =
> > Stable</SPAN></B>.=20
> > Is there a reason why I can’t get this to work with Exchange 2003?
=
> > I have also=20
> > tried running a local backup of Exchange using NTBackup and I get the =
> > following=20
> > error: <B style=3D"mso-bidi-font-weight: normal"><SPAN=20
> > style=3D"FONT-WEIGHT: bold; mso-bidi-font-weight: normal">Error returned
=
> > while=20
> > creating the volume shadow=20
> > copy:800423f4</SPAN></B>.<o:p></o:p></SPAN></FONT></P>
> > <P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN=20
> > style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
> > Arial"><o:p> </o:p></SPAN></FONT></P>
> > <P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN=20
> > style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Arial">Does anybody have any =
> > suggestions as=20
> > to what I can try to troubleshoot this problem? I’m running =
> > Exchange 2003=20
> > (6.5.6944.0) on Windows Server 2003.<o:p></o:p></SPAN></FONT></P>
> > <P class=3DMsoNormal><FONT face=3DArial size=3D2><SPAN=20
> > style=3D"FONT-SIZE: 10pt; FONT-FAMILY: =
> > Arial"><o:p> </o:p></SPAN></FONT></P>
> > <P class=3DMsoAutoSig><B style=3D"mso-bidi-font-weight: normal"><FONT =
> > face=3DTahoma=20
> > size=3D3><SPAN=20
> > style=3D"FONT-WEIGHT: bold; FONT-SIZE: 12pt; FONT-FAMILY: Tahoma; =
> > mso-bidi-font-weight: normal; mso-no-proof: yes">Mario=20
> > Alvarez<o:p></o:p></SPAN></FONT></B></P>
> > <P class=3DMsoAutoSig><FONT face=3DTahoma size=3D2><SPAN=20
> > style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma; mso-no-proof: yes">MIS=20
> > Assistant<o:p></o:p></SPAN></FONT></P>
> > <P class=3DMsoAutoSig><st1:City><st1:place><FONT face=3DTahoma =
> > size=3D2><SPAN=20
> > style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma; mso-no-proof: =
> > yes">Norman</SPAN></FONT></st1:place></st1:City><FONT=20
> > face=3DTahoma size=3D2><SPAN=20
> > style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma; mso-no-proof: yes">'s =
> > Nursery=20
> > Inc.<o:p></o:p></SPAN></FONT></P>
> > <P class=3DMsoAutoSig><st1:place><st1:City><FONT face=3DTahoma =
> > size=3D2><SPAN=20
> > style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma; mso-no-proof: yes">San=20
> > Gabriel</SPAN></FONT></st1:City><FONT face=3DTahoma
> size=3D2><SPAN=20
> > style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma; mso-no-proof: yes">,=20
> > </SPAN></FONT><st1:State><FONT face=3DTahoma size=3D2><SPAN=20
> > style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma; mso-no-proof: =
> > yes">CA</SPAN></FONT></st1:State></st1:place><FONT=20
> > face=3DTahoma size=3D2><SPAN=20
> > style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma; mso-no-proof: =
> > yes"><o:p></o:p></SPAN></FONT></P>
> > <P class=3DMsoAutoSig><FONT face=3DTahoma size=3D2><SPAN=20
> > style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma; mso-no-proof: yes">(626)
=
> > 285-9795=20
> > x266<o:p></o:p></SPAN></FONT></P>
> > <P class=3DMsoAutoSig><FONT face=3DTahoma size=3D2><SPAN=20
> > style=3D"FONT-SIZE: 10pt; FONT-FAMILY: Tahoma; mso-no-proof: yes">(818)
=
> > 681-6686=20
> > (cell)<o:p></o:p></SPAN></FONT></P>
> > <P class=3DMsoNormal><FONT face=3D"Times New Roman"
> size=3D3><SPAN=20
> > style=3D"FONT-SIZE: =
> >
12pt"><o:p> </o:p></SPAN></FONT></P></DIV>--------------------------
> =
> > ----------------------------<BR>List=20
> > Archives: =
> >
http://www.webelists.com/cgi/lyris.pl?enter=3Dexchangelist<BR>Exchange=20
> > Newsletters: http://www.msexchange.org/pages/newsletter.asp<BR>Exchange
=
> > FAQ:=20
> >
http://www.msexchange.org/pages/larticle.asp?type=3DFAQ<BR>--------------=
> > ----------------------------------------<BR>Other=20
> > Internet Software Marketing Sites:<BR>World of Windows Networking:=20
> > http://www.windowsnetworking.com<BR>Leading Network Software
Directory:=20
> > http://www.serverfiles.com<BR>No.1 ISA Server Resource Site:=20
> > http://www.isaserver.org<BR>Windows Security Resource Site:=20
> > http://www.windowsecurity.com/<BR>Network Security Library:=20
> > http://www.secinf.net/<BR>Windows 2000/NT Fax Solutions:=20
> >
http://www.ntfaxfaq.com<BR>----------------------------------------------=
> > --------<BR>You=20
> > are currently subscribed to this MSEXchange.org Discussion List as:=20
> > adavid@xxxxxxxxxxxxxxxx<BR>To unsubscribe visit=20
> > http://www.webelists.com/cgi/lyris.pl?enter=3Dexchangelist =
> >
> ------------------------------------------------------<BR>
> List Archives:
http://www.webelists.com/cgi/lyris.pl?enter=exchangelist<BR>
> Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp<BR>
> Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ<BR>
> ------------------------------------------------------<BR>
> Other Internet Software Marketing Sites:<BR>
> World of Windows Networking: http://www.windowsnetworking.com<BR>
> Leading Network Software Directory: http://www.serverfiles.com<BR>
> No.1 ISA Server Resource Site: http://www.isaserver.org<BR>
> Windows Security Resource Site: http://www.windowsecurity.com/<BR>
> Network Security Library: http://www.secinf.net/<BR>
> Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com<BR>
> ------------------------------------------------------<BR>
> You are currently subscribed to this MSEXchange.org Discussion List as:
> johnlist@xxxxxxxxxxxxxxxxxxx<BR>
> To unsubscribe visit
http://www.webelists.com/cgi/lyris.pl?enter=exchangelist
> </BODY></HTML>
> >
> > ------=_NextPart_000_0018_01C478C5.C51DC710--
Other related posts:
