It was considerably less. Mainly because there was a great deal more emphasis on the administrator for tweaking your spam rules to capture spam. So, if you were slow to get rules edited/created, a lot more spam would get through. The Messagelabs system uses heuristics and a DB of known spam to do the filtering. There is no rule generation necessary from the administrator. What we do currently is have all the spam that Messaglabs catches redirected to a different email account. We keep one week worth incase anyone reports an email that they were expecting has gone missing, false positive. We have an auto-archive setup on that mailbox so that each day, we delete anything older than one week. This puts the responsibility of reporting "missing" email on the end user. We find that we are maybe getting 5 - 10 false positives each month. Obviously, that was a little higher early on until we established our white lists. The other thing that I like about MessageLabs is the reporting. We get reporting at the email address level so that we can determine who is getting the most inappropriate activity. That way we can focus on an individual user who may be causing issue, as opposed to a fault in the system. Richard -----Original Message----- From: Graeme Robertson [mailto:gster@xxxxxxxxxxxxx] Sent: Monday, December 08, 2003 5:39 PM To: [ExchangeList] Subject: [exchangelist] RE: GFI Mail Essentials http://www.MSExchange.org/ Thanks for the info Richard, out of interest roughly what percentage of spam do you reckon you caught using GFI? -----Original Message----- From: Richard Spencer [mailto:rspencer@xxxxxxxxxxx] Sent: 08 December 2003 23:29 To: [ExchangeList] Subject: [exchangelist] RE: GFI Mail Essentials http://www.MSExchange.org/ We used GFI for a while and had very few problems. We ran into an issue once with its ability to handle bounces it ended up logging an email over and over to tune of 260MB of log space. That was an isolated incident, though. There is still a good deal of overhead in that your admin needs to setup and configure the rules and upkeep them. It was easy to setup and use, just a little more time consuming that we wanted. I can highly recommend MessageLabs as an excellent SPAM and VIRUS catching service. It is a recurring monthly charge, but, in my opinion well worth it. I think only pay $100-$200 a month. Don't quote me on that though. We currently get about 70% spam mail (about 100-150k per month), we do a lot of work for banks so, everybody spams us. The service has reduced my overhead down to managing white/black lists and that's it. If you would like a contact over there, feel free to email me directly at rspencer@xxxxxxxxxxx Richard -----Original Message----- From: Graeme Robertson [mailto:gster@xxxxxxxxxxxxx] Sent: Monday, December 08, 2003 5:15 PM To: [ExchangeList] Subject: [exchangelist] GFI Mail Essentials http://www.MSExchange.org/ Hello to one an all, I am a bit of a novice when it comes to exchange server 2000 and have recently started working at a small company where span is a big problem. I have been investigating anti spam software and GFI Mail essentials seems to be the best viable option as I am working for a small company with limited budget. All the reviews I have read have been very good, however I should very much like to hear the views of anyone who has used it (particularly in a small corporate environment) and would like to hear their opinions or any problems they may have found. Many Thanks Graeme Robertson ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ Other Internet Software Marketing Sites: Leading Network Software Directory: http://www.serverfiles.com No.1 ISA Server Resource Site: http://www.isaserver.org Windows Security Resource Site: http://www.windowsecurity.com/ Network Security Library: http://www.secinf.net/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ This email has been scanned for all viruses using 3 different methods by the MessageLabs SkyScan service. For more information, visit http://www.messagelabs.com ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ Other Internet Software Marketing Sites: Leading Network Software Directory: http://www.serverfiles.com No.1 ISA Server Resource Site: http://www.isaserver.org Windows Security Resource Site: http://www.windowsecurity.com/ Network Security Library: http://www.secinf.net/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ ------------------------------------------------------ List Archives: http://www.webelists.com/cgi/lyris.pl?enter=exchangelist Exchange Newsletters: http://www.msexchange.org/pages/newsletter.asp Exchange FAQ: http://www.msexchange.org/pages/larticle.asp?type=FAQ ------------------------------------------------------ Other Internet Software Marketing Sites: Leading Network Software Directory: http://www.serverfiles.com No.1 ISA Server Resource Site: http://www.isaserver.org Windows Security Resource Site: http://www.windowsecurity.com/ Network Security Library: http://www.secinf.net/ Windows 2000/NT Fax Solutions: http://www.ntfaxfaq.com ------------------------------------------------------ This email has been scanned for all viruses using 3 different methods by the MessageLabs SkyScan service. For more information, visit http://www.messagelabs.com