RE: Email Attachments Won't Open
- From: "Technical Support" <tech@xxxxxxxxxxxxxxxxxx>
- To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
- Date: Tue, 14 Jan 2003 18:09:17 -0000
Just a suggestion.
How long have you tried leaving the mail to open?
I have seen a similar problem before and is was actually caused by a network
problem rather that email. If left for several hours Outlook would
eventually open the mail and attachment. In my case it was a routing problem
between sites that was causing the mail to go out over the wan to come back
in again. Therefore very slow to open.
Frustrated Administrator
----- Original Message -----
From: "Elias, Delores" <delias@xxxxxxxxxx>
To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
Sent: Tuesday, January 14, 2003 4:58 PM
Subject: [exchangelist] RE: Email Attachments Won't Open
> http://www.MSExchange.org/
>
> We're using OL2000. And it doesn't say anything about it being blocked.
In
> fact, there's no error message at all. It just doesn't open.
>
> -----Original Message-----
> From: Chris Wall [mailto:Chris.Wall@xxxxxxxxxxxxxxxxxxx]
> Sent: Tuesday, January 14, 2003 12:08 PM
> To: [ExchangeList]
> Subject: [exchangelist] RE: Email Attachments Won't Open
>
>
> http://www.MSExchange.org/
>
> What version of outlook are you using? There is an 'unlocker' utility I
can
> send for Outlook 2002 if they say they are being blocked. Just a thought
>
> -----Original Message-----
> From: Elias, Delores [mailto:delias@xxxxxxxxxx]
> Sent: Tuesday, January 14, 2003 10:45 AM
> To: [ExchangeList]
> Subject: [exchangelist] RE: Email Attachments Won't Open
>
>
> http://www.MSExchange.org/
>
> They're usually Word and Excel documents. It happens with internal and
> internet mail.
>
> -----Original Message-----
> From: Mike Dufoe [mailto:dufoem@xxxxxxxxxxx]
> Sent: Tuesday, January 14, 2003 10:55 AM
> To: [ExchangeList]
> Subject: [exchangelist] RE: Email Attachments Won't Open
>
>
> http://www.MSExchange.org/
>
> What type of attachments are they?
>
> Mike
>
> -----Original Message-----
> From: Elias, Delores [mailto:delias@xxxxxxxxxx]
> Sent: Tuesday, January 14, 2003 10:36 AM
> To: [ExchangeList]
> Subject: [exchangelist] Email Attachments Won't Open
>
>
> http://www.MSExchange.org/
>
> Good Morning
>
> I have a couple of users who cannot open email attachments. I searched MS
> KB and found an article that suggested renaming some dat files. We've
tried
> that but it hasn't helped. Has anyone else experienced this? Does anyone
> know of a solution for it?
>
> TIA
>
> Delores
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> delivery to you to waive any privilege or right pertaining to this
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> If you have received this message in error, please immediately notify the
> sender by return e-mail, and delete the errant message. Thank you.
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