I had a similar problem a while back but it was with all E-Mail not just
attachments. When the client hit send receive Outlook would go out to
lunch. I removed and recreated the profile in the outlook program on the
clients computer and it was fine after that.
At 11:24 AM 1/14/2003 -0500, you wrote:
http://www.MSExchange.org/
Yes, they do. I was rushing when I sent the first email, so let me be more explicit now. What actually happens is when a message has an attachment, they can't open it at all. Therefore, you don't even have a chance to save the file anywhere. The hourglass sits on the screen forever and when you go to task manager it says that it's not responding. Sorry if I misled anyone, I was in a hurry.
-----Original Message----- From: Mike Dufoe [mailto:dufoem@xxxxxxxxxxx] Sent: Tuesday, January 14, 2003 11:07 AM To: [ExchangeList] Subject: [exchangelist] RE: Email Attachments Won't Open
http://www.MSExchange.org/
So I take it that these users have Word and Excel on their system.
If they save the file within the email to their HD, can they open it then?
Mike
-----Original Message----- From: Elias, Delores [mailto:delias@xxxxxxxxxx] Sent: Tuesday, January 14, 2003 10:45 AM To: [ExchangeList] Subject: [exchangelist] RE: Email Attachments Won't Open
http://www.MSExchange.org/
They're usually Word and Excel documents. It happens with internal and internet mail.
-----Original Message----- From: Mike Dufoe [mailto:dufoem@xxxxxxxxxxx] Sent: Tuesday, January 14, 2003 10:55 AM To: [ExchangeList] Subject: [exchangelist] RE: Email Attachments Won't Open
http://www.MSExchange.org/
What type of attachments are they?
Mike
-----Original Message----- From: Elias, Delores [mailto:delias@xxxxxxxxxx] Sent: Tuesday, January 14, 2003 10:36 AM To: [ExchangeList] Subject: [exchangelist] Email Attachments Won't Open
http://www.MSExchange.org/
Good Morning
I have a couple of users who cannot open email attachments. I searched MS KB and found an article that suggested renaming some dat files. We've tried that but it hasn't helped. Has anyone else experienced this? Does anyone know of a solution for it?
TIA
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