RE: Email Attachments Won't Open

  • From: "Elias, Delores" <delias@xxxxxxxxxx>
  • To: "'[ExchangeList]'" <exchangelist@xxxxxxxxxxxxx>
  • Date: Tue, 14 Jan 2003 11:58:14 -0500

We're using OL2000.  And it doesn't say anything about it being blocked.  In
fact, there's no error message at all.  It just doesn't open.

-----Original Message-----
From: Chris Wall [mailto:Chris.Wall@xxxxxxxxxxxxxxxxxxx]
Sent: Tuesday, January 14, 2003 12:08 PM
To: [ExchangeList]
Subject: [exchangelist] RE: Email Attachments Won't Open


http://www.MSExchange.org/

What version of outlook are you using?  There is an 'unlocker' utility I can
send for Outlook 2002 if they say they are being blocked. Just a thought

-----Original Message-----
From: Elias, Delores [mailto:delias@xxxxxxxxxx] 
Sent: Tuesday, January 14, 2003 10:45 AM
To: [ExchangeList]
Subject: [exchangelist] RE: Email Attachments Won't Open


http://www.MSExchange.org/

They're usually Word and Excel documents.  It happens with internal and
internet mail.

-----Original Message-----
From: Mike Dufoe [mailto:dufoem@xxxxxxxxxxx]
Sent: Tuesday, January 14, 2003 10:55 AM
To: [ExchangeList]
Subject: [exchangelist] RE: Email Attachments Won't Open


http://www.MSExchange.org/

What type of attachments are they?

Mike

-----Original Message-----
From: Elias, Delores [mailto:delias@xxxxxxxxxx]
Sent: Tuesday, January 14, 2003 10:36 AM
To: [ExchangeList]
Subject: [exchangelist] Email Attachments Won't Open


http://www.MSExchange.org/

Good Morning

I have a couple of users who cannot open email attachments.  I searched MS
KB and found an article that suggested renaming some dat files.  We've tried
that but it hasn't helped.  Has anyone else experienced this?  Does anyone
know of a solution for it?

TIA

Delores
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