RE: Email Attachments Won't Open
- From: "Karen Sorrell" <ksorrell@xxxxxxxxxxxx>
- To: "'[ExchangeList]'" <exchangelist@xxxxxxxxxxxxx>
- Date: Tue, 14 Jan 2003 16:05:43 -0500
Also, if the workstation is setup as a DNS client, it can really
slowdown Outlook. I've seen this happen before. Strange, but true.
Take a look at the workstation's IP configuration, especially whether
the 'Enable DNS' box is checked or not. Of course, this mostly applies
to older client OS's, like Win98. Did you tell us what OS these client
machines were running?
-----Original Message-----
From: Technical Support [mailto:tech@xxxxxxxxxxxxxxxxxx]
Sent: Tuesday, January 14, 2003 1:09 PM
To: [ExchangeList]
Subject: [exchangelist] RE: Email Attachments Won't Open
http://www.MSExchange.org/
Just a suggestion.
How long have you tried leaving the mail to open?
I have seen a similar problem before and is was actually caused by a
network
problem rather that email. If left for several hours Outlook would
eventually open the mail and attachment. In my case it was a routing
problem
between sites that was causing the mail to go out over the wan to come
back
in again. Therefore very slow to open.
Frustrated Administrator
----- Original Message -----
From: "Elias, Delores" <delias@xxxxxxxxxx>
To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
Sent: Tuesday, January 14, 2003 4:58 PM
Subject: [exchangelist] RE: Email Attachments Won't Open
> http://www.MSExchange.org/
>
> We're using OL2000. And it doesn't say anything about it being
blocked.
In
> fact, there's no error message at all. It just doesn't open.
>
> -----Original Message-----
> From: Chris Wall [mailto:Chris.Wall@xxxxxxxxxxxxxxxxxxx]
> Sent: Tuesday, January 14, 2003 12:08 PM
> To: [ExchangeList]
> Subject: [exchangelist] RE: Email Attachments Won't Open
>
>
> http://www.MSExchange.org/
>
> What version of outlook are you using? There is an 'unlocker' utility
I
can
> send for Outlook 2002 if they say they are being blocked. Just a
thought
>
> -----Original Message-----
> From: Elias, Delores [mailto:delias@xxxxxxxxxx]
> Sent: Tuesday, January 14, 2003 10:45 AM
> To: [ExchangeList]
> Subject: [exchangelist] RE: Email Attachments Won't Open
>
>
> http://www.MSExchange.org/
>
> They're usually Word and Excel documents. It happens with internal
and
> internet mail.
>
> -----Original Message-----
> From: Mike Dufoe [mailto:dufoem@xxxxxxxxxxx]
> Sent: Tuesday, January 14, 2003 10:55 AM
> To: [ExchangeList]
> Subject: [exchangelist] RE: Email Attachments Won't Open
>
>
> http://www.MSExchange.org/
>
> What type of attachments are they?
>
> Mike
>
> -----Original Message-----
> From: Elias, Delores [mailto:delias@xxxxxxxxxx]
> Sent: Tuesday, January 14, 2003 10:36 AM
> To: [ExchangeList]
> Subject: [exchangelist] Email Attachments Won't Open
>
>
> http://www.MSExchange.org/
>
> Good Morning
>
> I have a couple of users who cannot open email attachments. I
searched MS
> KB and found an article that suggested renaming some dat files. We've
tried
> that but it hasn't helped. Has anyone else experienced this? Does
anyone
> know of a solution for it?
>
> TIA
>
> Delores
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