[elky] Re: Cable
- From: STILLFRANKSFAULT@xxxxxxx
- To: elky@xxxxxxxxxxxxx
- Date: Thu, 29 Nov 2012 12:28:51 -0500 (EST)
Thanks, if I want cable Charter is the only game in town. Yes their TV
sucks, I have DTV for TV.
Smokey Mt Frank
In a message dated 11/29/2012 11:10:55 A.M. Eastern Standard Time,
chris@xxxxxxxxxxxxxxxxx writes:
This is the speed test: _http://www.speakeasy.net/speedtest/_
(http://www.speakeasy.net/speedtest/)
Charter cable has the worst customer ratings (59%) in the worst industry
(TV service): _http://www.theacsi.org/acsi-results/acsi-commentary-may-2012_
(http://www.theacsi.org/acsi-results/acsi-commentary-may-2012) Comcast
isn't much better at 61%, in years past Comcast has had lower ratings than
the IRS. The IRS! They've even changed the name of their product to
"Xfinity" since Comcast has such a poor reputation. Problem is Comcast is the
only cable company in my area.
Utilities are a necessary evil, but I fight them every chance I get, I
know the customer service rep can't hang up, so I just stay on the phone
hammering them until they provide a reasonable solution. One victory is I'm
down to only one service from AT&T (cell). I use Ooma for phone, which is ~$4
a month.
I just called Comcast about my bill, a few months ago they "gave" me a
premium channel since I complained about their myriad problems, then proceeded
to charge me for the channel once the free period was up. They were also
charging me for a "Channel Guide" magazine (that we were not reading, just
recycling). There's $3.95/month for something I never asked for. I was
able to get $20 out of them for their M-cards not working... better than
nothing.
Great, Everything is negotiable.
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