[elky] Re: Cable
- From: John Christensen <johncgg@xxxxxxxxx>
- To: elky@xxxxxxxxxxxxx
- Date: Thu, 29 Nov 2012 10:28:27 -0600
I hate Cable/tv companies. I fought with Comcast constantly till I got AT&T
in our area. The TV is better, the internet is a lot slower. I am just
tired of fighting it every 3 to 6 months to "negotiate" a better deal all
the time. Like you say, they give you something, then they charge you for
it later, or after a trial period. I wish I had cable internet and AT&T TV,
but it would cost too much.
JC
On Thu, Nov 29, 2012 at 10:10 AM, Chris Lindh <chris@xxxxxxxxxxxxxxxxx>wrote:
> This is the speed test: http://www.speakeasy.net/speedtest/
>
> Charter cable has the worst customer ratings (59%) in the worst industry
> (TV service): http://www.theacsi.org/acsi-results/acsi-commentary-may-2012
> Comcast isn't much better at 61%, in years past Comcast has had lower
> ratings than the IRS. The IRS! They've even changed the name of their
> product to "Xfinity" since Comcast has such a poor reputation. Problem is
> Comcast is the only cable company in my area.
>
> Utilities are a necessary evil, but I fight them every chance I get, I
> know the customer service rep can't hang up, so I just stay on the phone
> hammering them until they provide a reasonable solution. One victory is
> I'm down to only one service from AT&T (cell). I use Ooma for phone, which
> is ~$4 a month.
>
> I just called Comcast about my bill, a few months ago they "gave" me a
> premium channel since I complained about their myriad problems, then
> proceeded to charge me for the channel once the free period was up. They
> were also charging me for a "Channel Guide" magazine (that we were not
> reading, just recycling). There's $3.95/month for something I never asked
> for. I was able to get $20 out of them for their M-cards not working...
> better than nothing.
>
>
>
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