[duxuser] Re: installation of dbt1007 problem
- From: "Steve Dresser" <s.dresser@xxxxxxxxxxx>
- To: <duxuser@xxxxxxxxxxxxx>
- Date: Sun, 15 Jun 2008 20:58:37 -0400
Sandra,
I strongly recommend calling Duxbury Technical Support. I know from personal
experience that they are very responsive, and they are much better equipped to
help you sort out the issues you have encountered than we are. We know nothing
about your system, and the problems you've experienced may be machine specific.
Besides, if there are problems with the installation process, Duxbury needs to
be informed directly.
Steve
----- Original Message -----
From: Sandra McCoy
To: duxuser@xxxxxxxxxxxxx
Sent: Saturday, June 14, 2008 12:31
Subject: [duxuser] Re: installation of dbt1007 problem
I downloaded 10.7 also and have 10.6 SR4 too. It would not let me activate
10.7 for the free 45 days and told me that I had to pay. I entered my 10.6 SR4
code in the blank box and got nowhere. So here I am with 10.7 downloaded and
don't know what to do. I don't even know what "invoking the installation file"
is so I really feel helpless.
> From: gpatterson002@xxxxxxxxx
> To: duxuser@xxxxxxxxxxxxx
> Subject: [duxuser] installation of dbt1007 problem
> Date: Sat, 14 Jun 2008 15:37:35 +0000
>
>
>
> I have downloaded the demo of V10.7. I currently have DBT V10.6 SR4
installed.
> I have Windows XP, SR2.
>
> When I invoked the installation file, I was told that I must use Add/Remove
to
> remove the current version before I could continue this installation. I was
> given no other choice.
>
> Anyone have any ideas why this happened? Something I read said that you
could
> run this version in parallel with V10.6.
>
> Any suggestions would be appreciated.
>
> --
> Gary Patterson
> gpatterson002@xxxxxxxxx
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