[duxuser] Re: Braille Embossers

From: "N. Lehman" <nachum@xxxxxxxxxxxxxxxxxxxx>
To: <duxuser@xxxxxxxxxxxxx>
Date: Wed, 26 Oct 2016 20:17:04 -0400

Hi,

I decided to throw in a few words because we just went through all of the
above feedback over the past 10 years. We have owned 3 brand new Juliet Pro
embossers and a couple of refurbs. The first one took a beating for 6 years
before needing to visit Florida. The one we purchased less than two years
ago has been back 5 times. It's been an absolute nightmare as Bob
mentioned. We spent many months researching our options and decided to go
with Index because the repair company is only 40 minutes from our office. In
the end, we went with the Braille Box V5. Although that was also a nightmare
because of some design issues, the tech guy came to our office 5 times. In
the end, Index sent us a new machine which seems to be working perfectly. If
you have any options with a local repair person, that could save you a ton
of frustration.

Good luck,

Nachum Lehman

Computer Sciences for the Blind

Computer Assisted Reading for Education

2132 84th Street . Brooklyn, NY 11214

(718) 837-4549 . nachum@xxxxxxxxxxx

From: duxuser-bounce@xxxxxxxxxxxxx [mailto:duxuser-bounce@xxxxxxxxxxxxx] On
Behalf Of Diane Scalzi
Sent: Wednesday, October 26, 2016 5:10 PM
To: duxuser@xxxxxxxxxxxxx
Subject: [duxuser] Braille Embossers

Hi Everyone,

Once again some of the dots on my Juliet Pro 60 are no longer printing. If I
decide to return it to Enabling Technologies for repair, this will be the
third time in around 6 years. It has been less than a year since I received
it back from the shop last time. I'm seriously considering not bothering to
return it. Does anyone have any experience with the Juliet 120 wireless
interpoint embosser? Also, can anyone recommend an interpoint embosser that
might be less expensive and more reliable? All help appreciated. Thanks.

Diane

References:
- [duxuser] Braille Embossers
  - From: Diane Scalzi

[duxuser] Re: Braille Embossers

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