[duxhelp] Re: Problems with the "go to page" and "go to next and previous page"

  • From: "Jack Maartman" <jmaartman@xxxxxxxxxxx>
  • To: <duxhelp@xxxxxxxxxxxxx>
  • Date: Fri, 23 Jul 2004 16:46:43 -0700

Hi Bill:

After a pretty peremptory discussion with Don, it turns out the problems I
have been having were due to some display settings under win98.  In any
case, the print files now read normally. I use a proprietary video driver,
and using my video card's maximum resolution and changing the colour
settings from 256 colours to 16-bit high colour has cleared up the display
problems, this is running under Window-eyes 4.211, so I would be very
surprised if these problems would occur under 4.5.

If anybody is monitoring the list on a Friday evening, I have no qualms at
all in devoting part of my weekend to tracking down any further potential
"bugs" with DBT and window-eyes.

Cheers

Jack

----- Original Message ----- 
From: "Bill Herzler" <billh@xxxxxxxxxxx>
To: <duxhelp@xxxxxxxxxxxxx>
Cc: <jmaartman@xxxxxxxxxxx>
Sent: Friday, July 23, 2004 1:08 PM
Subject: [duxhelp] Re: Problems with the "go to page" and "go to next and
previous page"


> Please send me a file you are having trouble reading and then lets try to
> set up a time where you can call to go over this.
>
> I don't have a problem reading a file sutch as our manual and in order to
> duplicate this here I want to have us with the same file and doing the
same
> steps to see what I get here.
>
> The file should be sent to
> billh@xxxxxxxxxxx,
> and the phone number is
> 260/489-3671
>
> regards, Bill
>
> At 02:59 PM 7/23/2004, you wrote:
> >Hi Bill:
> >
> >When I wrote to you yesterday, I was too tired to elucidate my main
problem.
> >This is that, Window-eyes will not read a print file correctly.  However,
I
> >don't want to rule out the possibility, that this is something unique to
my
> >system, and may well have nothing to do with Window-Eyes.  The concept I
> >haven't fully grasped, is the offset when assigning window co-ordinates.
> >Window-eyes works very well for me when reading a braillle file with a
> >braille display.
> >
> >Cheers
> >
> >Jack
> >
> >----- Original Message -----
> >From: "Bill Herzler" <billh@xxxxxxxxxxx>
> >To: <duxhelp@xxxxxxxxxxxxx>
> >Sent: Friday, July 23, 2004 12:36 PM
> >Subject: [duxhelp] Re: Problems with the "go to page" and "go to next and
> >previous page"
> >
> >
> > > Peter,
> > >
> > > Thanks. I appreciate that.  I spoke with him yesterday and we are
going to
> > > try and get a list together so we can perhaps narrow something down.
> > >
> > > We do have an issue where alt-s isn't reading the status line.  it
says
> >ine
> > > olumn instead of line, and column for example.  We aren't sure what is
> > > causing this osm corruption but we are still looking in to it.
> > >
> > > Regards, Bill
> > >
> > > At 05:41 PM 7/22/2004, you wrote:
> > > >Bill,
> > > >
> > > >Don may also be able to help replicate the problem and distill some
> > > >step-by-step instructions.
> > > >
> > > >If you do find the problem, and need some help from the DBT team to
get
> >it
> > > >resolved, we'll be here.
> > > >
> > > >- Peter
> > > >
> > > >-----Original Message-----
> > > >From: duxhelp-bounce@xxxxxxxxxxxxx
[mailto:duxhelp-bounce@xxxxxxxxxxxxx]
> >On
> > > >Behalf Of Bill Herzler
> > > >Sent: Thursday, July 22, 2004 5:41 PM
> > > >To: duxhelp@xxxxxxxxxxxxx; duxhelp@xxxxxxxxxxxxx
> > > >Subject: [duxhelp] Re: Problems with the "go to page" and "go to next
and
> > > >previous page"
> > > >
> > > >Jack,
> > > >
> > > >Can you be more specific as to your problems with DBT and
Window-Eyes?
> > > >
> > > >You say that we can't read the entire line and that you can't read a
> >whole
> > > >document using Window-eyes.  I am not having that problem here after
> > > >translating section 1 of the Window-eyes manual.
> > > >I am using an alva satelite with Window-Eyes 4.5 sp3 under Windows
XP.
> > > >The document shows on the braille display here.
> > > >
> > > >Since I am not totally femilar with all the different things you can
do
> >in
> > > >Duxbury as others are on this list, what I need from you and anyone
else
> > > >seeing this, is exact step by step instructions key strokes etc. and
a
> > > >document that you are having problems with reading.
> > > >Please leave nothing out and I will attempt to duplicate and see if
we
> >can
> > > >solve the problmes you are having asap.
> > > >
> > > >Thanks.
> > > >
> > > >Regards, Bill
> > > >
> > > >At 12:05 PM 7/22/2004, Jack Maartman wrote:
> > > > >It certainly does. I am still trying to coax DBT to print to file,
so I
> > > > >can start replicating  the bahaviour on a device that only displays
one
> > > > >line at a time.
> > > > >
> > > > >Another thing I'd like to add, but off thread, is that DBT is
> > > > >performing very poorly with Window-eyes. I spoke to Don about this,
and
> > > > >the problem would seem to rest with Window-eyes, and not DBT.
> > > > >Window-eyes will not read a complete line, and certainly can't be
used
> > > > >to read a document. I can however, read any file when any
translation
> > > > >table is in effect using a screen reader without a braille display,
> > > > >although it's a bit slow. I'd like to see this resolved for the new
> > > > >release, and will certainly contact GWMicro, if you find this
useful.
> > > > >I'd  like to be very clear about the problem, so I can be as
succinct
> >as
> > > >possible.
> > > > >
> > > > >Jack
> > > > >
> > > > >----- Original Message -----
> > > > >From: "Peter Sullivan" <peter@xxxxxxxxxx>
> > > > >To: <duxhelp@xxxxxxxxxxxxx>
> > > > >Sent: Thursday, July 22, 2004 9:47 AM
> > > > >Subject: [duxhelp] Re: Problems with the "go to page" and "go to
next
> > > > >and previous page"
> > > > >
> > > > >
> > > > > > Jack,
> > > > > >
> > > > > > As I read your first question, I can read it one of two ways.
I'll
> > > > > > answer it each way.
> > > > > >
> > > > > > When reading "Formatted Braille" files, DBT counts lines up to a
> > > > > > certain maximum value.  The maximum is set in the "Global,
Formatted
> > > > > > Braille Importer" dialog.  However, if the checkbox "Preserve
> > > > > > formatting..." in
> > > > >that
> > > > > > dialog is checked, then the maximum line count is taken from the
> > > > > > page
> > > > >setup
> > > > > > of the dialog being created.  That is, it is taken from the
template
> > > > > > or,
> > > > >if
> > > > > > the template is one we distribute, from your Global, Embosser
Setup.
> > > > > > DBT determines that there is a page break in the "Formatted
Braille"
> > > > > > file when that maximum line count is reached, or when it reads a
> > > >formfeed.
> > > > > >
> > > > > > When formatting documents on-screen and for printing or
embossing,
> > > > > > DBT counts lines as it places text on the page.  When the number
of
> > > > > > lines that your page should contain is reached, it goes to a new
> > > > > > page.  It may go to
> > > > >a
> > > > > > new page without filling all the lines if some number of lines
are
> > > > > > to be kept together insofar as possible.  This is indicated with
the
> > > > > > [kps] and [kpe] commands.  Moreover, DBT may use the last line
of
> > > > > > each page for a running footer.
> > > > > >
> > > > > > Your second question is an interesting one.  I believe that DBT
does
> > > > > > a
> > > > >good
> > > > > > job of reformatting documents for different embossers.  And we
> > > > > > certainly believe that, in every case, the on-screen document
will
> > > > > > match what you
> > > > >get
> > > > > > from your embosser.  Exceptions to this typically occur when
your
> > > > > > embosser is configured one way, but you tell DBT that it is
> > > > > > configured a different way.
> > > > > >
> > > > > > I hope this answers your questions.
> > > > > >
> > > > > > - Peter
> > > > > >
> > > > > > -----Original Message-----
> > > > > > From: duxhelp-bounce@xxxxxxxxxxxxx
> > > > > > [mailto:duxhelp-bounce@xxxxxxxxxxxxx]
> > > > >On
> > > > > > Behalf Of Jack Maartman
> > > > > > Sent: Thursday, July 22, 2004 12:45 PM
> > > > > > To: duxhelp@xxxxxxxxxxxxx
> > > > > > Subject: [duxhelp] Re: Problems with the "go to page" and "go to
> > > > > > next and previous page"
> > > > > >
> > > > > > Hi:
> > > > > >
> > > > > > How does DBT calculate pages, does it count form-feeds, or
lines?
> > > > > > Does it mean that if you format a file for two different
embossers,
> > > > > > it can count acurately?
> > > > > > ----- Original Message -----
> > > > > > From: "Dave Durber" <dadurber@xxxxxxxxxxxxx>
> > > > > > To: <duxhelp@xxxxxxxxxxxxx>
> > > > > > Sent: Thursday, July 22, 2004 9:25 AM
> > > > > > Subject: [duxhelp] Problems with the "go to page" and "go to
next
> > > > > > and previous page"
> > > > > >
> > > > > >
> > > > > > > I have two questions as follows:
> > > > > > >
> > > > > > > When you press <CTRL+G> to go to a specific page, the program
will
> > > > > > > often come up with a message telling you that you cannot go to
> > > > > > > that location.  However, when you press the <ENTER> key, you
will
> > > > > > > invariably find yourself at the location you requested
regardless
> > > > > > > of the previous message.
> > > > > > >
> > > > > > > I think that DBT comes up with that message because it cannot
> > > > > > > calculate accurately enough, for example, where the top-of-the
> > > > > > > page is on certain pages.
> > > > > > >
> > > > > > > A good idea might be to use the same or similar system that
> > > > > > > WordPerfect used, that is:
> > > > > > >
> > > > > > > [spg], which stood for "soft page break".  This code indicated
> > > > > > > when a page was filled up and a new page began.  You would see
> > > > > > > this code when paragraphs, list and outline items spread
across
> > > > > > > page boundaries from one page to another.
> > > > > > >
> > > > > > > [hpg], which stood for "hard page break".  This code was used
when
> > > > > > > you wanted to end the current page and start a new page.
> > > > > > >
> > > > > > > Now, if DBT used such a system, then the go to page function
could
> > > > > > > search for the [spg] or [hpg] codes, calculate the number of
codes
> > > > > > > to reach that location and place you at the top of that page
that
> > > > > > > you requested.
> > > > > > >
> > > > > > > This brings me onto another function, that is the <CTRL+PGDN>
"go
> > > > > > > to next page" and the <CTRL+PGUP> "go to previous page
commands,
> > > > > > > which at present do not work as they really should.
> > > > > > >
> > > > > > > Although these keystrokes do move the cursor to the next and
> > > > > > > previous page, in my experience they do not move the cursor to
the
> > > > > > > top of the page by default, which should be the case.
> > > > > > >
> > > > > > > Example:  If you have a braille file on-screen that contains
50
> > > > > > > pages of text and the cursor is on "page15 line5 column1, you
> > > > > > > press <CTRL+PGDN> to go to top of page 16, the status line
should
> > > > > > > say
> > > > > > > "page16 line1 column1", logically, this is where the cursor
should
> > > > > > > be located but, in my experience when you read the status line
it
> > > > > > > actually reads "page16 line5 column1", which is the same line
and
> > > > > > > column positions as the previous page.  This might vary
depending
> > > > > > > on format codes and styles that might be in effect at that
> > > > > > > location in the file which might force DBT to place the cursor
as
> > > > > > > near to "column1" on "page16 line5" as possible.
> > > > > > >
> > > > > > > Likewise, if you want to move the cursor from its current
location
> > > > > > > which is "page 16 line5 column1" an move it to the top of page
15
> > > > > > > You should have to press <CTRL+PGUP> once to move the cursor
to
> > > > > > > the top of "page 16 line1 column1", which is the top of the
> > > > > > > current page and then press the <CTRL+PGUP> again to move the
> > > > > > > cursor to the top of the previous page which is "page15 line1
> > > >column1".
> > > > > > >
> > > > > > > >From my experience this is not the case.  If the cursor is on
> > > > > > > >"page16
> > > > > > > line1 column1" and you press <CTRL+PGUP> the cursor moves to
the
> > > > > > > previous page with the same line and column location, that is
> > > > > > > "line5 column1", depending on the format or style codes that
might
> > > > > > > be in effect at that location in the file which might force
DBT to
> > > > > > > place the cursor as near to "column1" "page15 line5" as
possible.
> > > > > > >
> > > > > > > Like the "go to" command if DBT used codes such as [spg] and
[hpg]
> > > > > > > to indicate hard and soft page breaks, Dbt could search for
these
> > > > > > > codes to accurately place the cursor at the top of the next
and
> > > > > > > previous page when the <CTRL+PGDN> and <CTRL+PGUP> key
> >combinations
> > > >are used.
> > > > > > >
> > > > > > > Sincerely:
> > > > > > >
> > > > > > > Dave Durber
> > > > > > >
> > > > > > > * * *
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> > > >
> > > >
> > > >To insure that you receive proper support, please include all past
> > > >correspondence (where applicable), and any relevant information
pertinent
> >to
> > > >your situation when submitting a problem report to the GW Micro
Technical
> > > >Support Team.
> > > >
> > > >Bill Herzler
> > > >Training and Technical Support Specialist Voice 260-489-3671 Fax
> > > >260-489-2608 E-mail billh@xxxxxxxxxxx Web http://www.gwmicro.com Ftp
> > > >ftp://ftp.gwmicro.com
> > > >
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> > > >* * *
> > > >
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> > >
> > >
> > > To insure that you receive proper support, please include all past
> > > correspondence (where applicable), and any relevant information
pertinent
> > > to your situation when submitting a problem report to the GW Micro
> > > Technical Support Team.
> > >
> > > Bill Herzler
> > > Training and Technical Support Specialist
> > > Voice 260-489-3671
> > > Fax 260-489-2608
> > > E-mail billh@xxxxxxxxxxx
> > > Web http://www.gwmicro.com
> > > Ftp ftp://ftp.gwmicro.com
> > >
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> >
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> >* * *
>
>
> To insure that you receive proper support, please include all past
> correspondence (where applicable), and any relevant information pertinent
> to your situation when submitting a problem report to the GW Micro
> Technical Support Team.
>
> Bill Herzler
> Training and Technical Support Specialist
> Voice 260-489-3671
> Fax 260-489-2608
> E-mail billh@xxxxxxxxxxx
> Web http://www.gwmicro.com
> Ftp ftp://ftp.gwmicro.com
>
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> * * *

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