[ddots-l] Re: Serious Problem With Jaws.

  • From: "thomas smith" <thomaspianosmith@xxxxxxxxx>
  • To: <ddots-l@xxxxxxxxxxxxx>
  • Date: Thu, 19 Feb 2015 03:39:18 -0500

Hi, Josh, my name is Tom Smith. I had to call FS two days ago with dealing with a similar problem. I have been running old stuff (XP, sonar7.2 jaws9x) for a few years. Then, last Monday, I plugged my IPhone 4S into the usb port on my pc. I had turned my machine off and on a couple of times throughout the day and I did get a voice prompt on my phone, saying something about "do you trust this computer?" and the pc prompted me about something a device, yadauyada. Please, excuse me for not fully describing this situation but the end result was that I lost my authorization. I called FS and after giving them my locking-code and serial number, they built me another activation-code and emailed it to me via a JAWS.CPS file. They walked me through where I had to put the .CPS file, updated my authorization through the JAWS "help" menu and I was fixed. I am reluctant to plug my phone back into my sonar pc, however, I did save the activation-code file so, I might be prepared--hopefully, I'll never know. ----- Original Message ----- From: "Josh Stundon" <joshstundon@xxxxxxxxx>

To: <ddots-l@xxxxxxxxxxxxx>
Sent: Wednesday, February 18, 2015 3:40 PM
Subject: [ddots-l] Serious Problem With Jaws.


Hello all.
It's been a while since I posted on here, but I've had some very strange problems with jaws recently. I use sonar 8.5 with cake talking 8.8 installed on a 64 bit machine. Ever since I got it in April of last year, I have not had any problems, until Monday. When I started up the computer on Monday, jaws asked me for the authorization code that came with the jaws cd, and it had never asked for that before until now. It said it was in demmo mode so I entered in the authorization code and everything seemed fine again. I wasn't on my computer yesterday so I couldn't check and see if the problem was sufficiently resolved or not, but I'm just after checking it again a while ago, and again when I started the computer, jaws told me that it was operating in 40 minute mode, even though I had activated it the other day using the authorization code that came with the jaws cd. This is very frustrating as I have never come across this problem in the last 10 months since I have been using sonar, cake talking and jaws. So now, I cannot use sonar and cake talking until I get this resolved. I guess I will have to keep reactivating jaws for the moment. Has anyone come across this before ? This may not be the right place for posting this information, but any help with this matter would be much appreciated.

If all comes to all I can try get in contact with freedom scientific, but I am quite concerned about this since it has never happened before.

Kind regards,
Josh

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