Doubletalk doesn't work with the BP connected.
Hi. I did check the connection to the computer; I did bypass the hub and plugged the bookport's usb cable directly into the computer and then connected. when I did that, the speech worked for a while; the transport software didn't open; I opened the software; tried to send a book and the software said bookport wasn't connected and asked if I'd like to queue the book which I did. when I closed the software, the speech didn't work. I don't understand why when I plug in the bookport usb cable to the bookport that Jaws and double talk wouldn't work and why the software won't open and why it thinks it isn't connected.
Margo and Elmo ----- Original Message ----- From: <mailto:WSmith@xxxxxxxxxxxxxxxxxxxxx>Walt Smith To: <mailto:bookport@xxxxxxxxxxxxx>bookport@xxxxxxxxxxxxx Sent: Thursday, July 07, 2005 2:20 PM Subject: [bookport] Re: connecting problem
Try going direct from the computer to the BP, bypassing the hub. I've had problems with USB hubs in the past.
From: <mailto:bookport-bounce@xxxxxxxxxxxxx>bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx] On Behalf Of Margo
Sent: Thursday, July 07, 2005 2:21 PM
Subject: [bookport] connecting problem
Hi. I am having a sudden problem. When I put the end of the usb cable into the usb slot on the Bookport, the bookport doesn't work and neither does the jaws speech which is running with the external Double Talk synthesizer which has a speaker plugged into the computer. I have checked and the usb hub I'm using is plugged in correctly and the only other usb device on the hub is my HP scanner which works just fine with Open Book. The only thing I haven't done is to disconnect the hub from the computer and just connect the book port cable to the usb port. When I unplug the usb cable from the bookport, book says, Bookport is ready" and it works just fine.
Also, the keyboard doesn't seem to work when I plug in this cable. This is the cable I've been using and I have transferred books to the book port. when I'd connect the cable, Bookport used to open--the software that is.
This stuff just occurs when I put the cable into the Book Port and I am using the cable supplied with Book Port.
Any ideas? I'm also awaiting a call from Technical Support.
Margo and Elmo