Hi. I did check the connection to the computer; I did bypass the hub and
plugged the bookport's usb cable directly into the computer and then
connected. when I did that, the speech worked for a while; the transport
software didn't open; I opened the software; tried to send a book and the
software said bookport wasn't connected and asked if I'd like to queue the
book which I did. when I closed the software, the speech didn't work. I
don't understand why when I plug in the bookport usb cable to the bookport
that Jaws and double talk wouldn't work and why the software won't open
and why it thinks it isn't connected.
Margo and Elmo
----- Original Message -----
From: <mailto:WSmith@xxxxxxxxxxxxxxxxxxxxx>Walt Smith
To: <mailto:bookport@xxxxxxxxxxxxx>bookport@xxxxxxxxxxxxx
Sent: Thursday, July 07, 2005 2:20 PM
Subject: [bookport] Re: connecting problem
Try going direct from the computer to the BP, bypassing the hub. I've had
problems with USB hubs in the past.
----------
From: <mailto:bookport-bounce@xxxxxxxxxxxxx>bookport-bounce@xxxxxxxxxxxxx
[mailto:bookport-bounce@xxxxxxxxxxxxx] On Behalf Of Margo
Sent: Thursday, July 07, 2005 2:21 PM
To: <mailto:bookport@xxxxxxxxxxxxx>bookport@xxxxxxxxxxxxx
Subject: [bookport] connecting problem
Hi. I am having a sudden problem. When I put the end of the usb cable
into the usb slot on the Bookport, the bookport doesn't work and neither
does the jaws speech which is running with the external Double Talk
synthesizer which has a speaker plugged into the computer. I have checked
and the usb hub I'm using is plugged in correctly and the only other usb
device on the hub is my HP scanner which works just fine with Open
Book. The only thing I haven't done is to disconnect the hub from the
computer and just connect the book port cable to the usb port. When I
unplug the usb cable from the bookport, book says, Bookport is ready" and
it works just fine.
Also, the keyboard doesn't seem to work when I plug in this cable. This
is the cable I've been using and I have transferred books to the book
port. when I'd connect the cable, Bookport used to open--the software
that is.
This stuff just occurs when I put the cable into the Book Port and I am
using the cable supplied with Book Port.
Any ideas? I'm also awaiting a call from Technical Support.
Margo and Elmo
