[bookport] connecting problem
- From: "Margo" <margo.downey@xxxxxxxxxxx>
- To: <bookport@xxxxxxxxxxxxx>
- Date: Thu, 07 Jul 2005 14:21:27 -0400
Hi. I am having a sudden problem. When I put the end of the usb cable into the
usb slot on the Bookport, the bookport doesn't work and neither does the jaws
speech which is running with the external Double Talk synthesizer which has a
speaker plugged into the computer. I have checked and the usb hub I'm using is
plugged in correctly and the only other usb device on the hub is my HP scanner
which works just fine with Open Book. The only thing I haven't done is to
disconnect the hub from the computer and just connect the book port cable to
the usb port. When I unplug the usb cable from the bookport, book says,
Bookport is ready" and it works just fine.
Also, the keyboard doesn't seem to work when I plug in this cable. This is the
cable I've been using and I have transferred books to the book port. when I'd
connect the cable, Bookport used to open--the software that is.
This stuff just occurs when I put the cable into the Book Port and I am using
the cable supplied with Book Port.
Any ideas? I'm also awaiting a call from Technical Support.
Margo and Elmo
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