hello, jackie has a legitimate concern here. i have a bc right now. i've had it since it came out. yes, the unit is good. but it's ridicolous to say that something else might not be available. the acb and nfb conventions are coming up, and there is a company called triumph with some products out there. if my bc broke and there was no support for it any more, i'd just think about the bookport which is being supported. and by the way, do we know if the bc broke tomorrow if you could get it fixed. in three years if jackie's bookcourier breaks then, will she be able to get it fix ? most people don't have $400.00 to just give away on a product, which is obselete one month later. when sighted people buy products, they don't go out and get old things that are obselete unless they just want to. in fact, you can look at consumer reports and other magazines if you want to know what is coming up. when an item is being discontinued, you don't see them in stores anymore and there is usually a discount on the price of the unit so the stores can get rid of them. so why is it a big deal when visually impaired or blind people wonder about whether they have spent the wrong money, they are told so what? it's a good unit. i think this is just plain wrong. this is particularly so when we pay so much more money for things then sighted people do anyway. _____ From: bookcourier-bounce@xxxxxxxxxxxxx [mailto:bookcourier-bounce@xxxxxxxxxxxxx] On Behalf Of Steve Nutt Sent: Monday, June 26, 2006 12:23 AM To: bookcourier@xxxxxxxxxxxxx Subject: [bookcourier] Re: e: Re: BOOKCOURIER UPDATE Hi Jackie, Springer, I believe, will be servicing BCs for some time to come. And as to whether you bought the wrong thing, do you know anything better for the job? I certainly don't. So if that's the case, that $400 is an investment. When you buy a mobile phone, and they discontinue it after six months usually, as they do in the UK, you don't find people saying they bought the wrong thing, just because they discontinued it? Come on please people, stop getting alarmist, and enjoy what your BC does so well now. My only concern in all this, is when the supply dries up, and you can't get them any more. All the best -- Computer Room Services: the long cane for blind computer users. Telephone Low-call: 08452 606 277 International: +44(0)1438 742286, Fax: +44(0)1438 759589 mobile: +44(0)7956 334938, Email: mailto:Steve@xxxxxxxxxxxxxx Web site: http://www.comproom.co.uk <http://www.comproom.co.uk/> _____ From: bookcourier-bounce@xxxxxxxxxxxxx [mailto:bookcourier-bounce@xxxxxxxxxxxxx] On Behalf Of Jackie M. Sent: 25 June 2006 18:38 To: bookcourier@xxxxxxxxxxxxx Subject: [bookcourier] Re: e: Re: BOOKCOURIER UPDATE Hi, I too have kept the RFBD beta, although I have not tried to use it for RFB and D books since the testing period petered out. I too am very disappoikted that Springer Design is no longer interested in Book Courier. I feel like maybe I spent $400 on the wrong thing now. Fortunately, mine still works, as I have not tried any new updates since the beta. Is Springer servicing Book Couriers? - Jackie McCraw ----- Original Message ----- From: Jim Ruby <mailto:jim@xxxxxxxxxxxx> To: bookcourier@xxxxxxxxxxxxx Sent: Saturday, June 24, 2006 5:56 PM Subject: [bookcourier] Re: e: Re: BOOKCOURIER UPDATE If this is done what about making it open source so work could continue? -----Original Message----- From: bookcourier-bounce@xxxxxxxxxxxxx [mailto:bookcourier-bounce@xxxxxxxxxxxxx] On Behalf Of denise avant Sent: Saturday, June 24, 2006 1:40 PM To: bookcourier@xxxxxxxxxxxxx Subject: [bookcourier] e: Re: BOOKCOURIER UPDATE This is indeed unfortunate. Certainly its springer's right to move on to another product. However the process here was not quite fair. Springer has probably known about this for weeks if not months. meanwhile, people have been trying to decide what to do about there reading and listening needs. should I buy the bc, bookport or milestone? maybe people still might like the bc, but wouldn't it have been fair if they could have made their decision knowing that nothing more would be done to the bc to improve it. even microsoft, the company many love to hate announces when its not supporting windows verssions anymore. many people have asked the question on the list whether springer was going to stop upgrading the bc. Every answer I saw was "no" last december or january we were asked to participate in beta testing for rfb books to be loded onto the bc. In fact a new list was created for that purpose. I loaded the beta software but never tried to participate in the process as I had some difficulty getting rfb to acknowledge the consent form I sent three times. But I left the beta software on my device as I never received any notification that the beta period was at an end. a new upgrade came out and a message was sent which advised that if you were wanting to participate in the beta for rfb you should not upgrade to the latest software revision of the bc. since that time, I have not done anything to my bc because I was waiting to see if a new upgrade would be coming out after the beta period with the rfb capability part of it. its rare that a company would beta test and then just drop the ball and say weeare off to another product. See you. we have not heard anything from springer until yesterday when katie made her announcement. until that time there was a long silence from springer. so I did have a feeling this was going to happen. consequently, I told someone the other day that perhaps he should not buy a bc until we heard whether there were going to be continuing improvements with the device because as many have pointed out there is room for improvements. > ----- Original Message ----- >From: "Steve Nutt" <steve@xxxxxxxxxxxxxx >To: <bookcourier@xxxxxxxxxxxxx >Date: Sat, 24 Jun 2006 12:03:10 +0100 >Subject: [bookcourier] Re: BOOKCOURIER UPDATE >Hi Katie, >That's disappointing in a way. It sounds like we are finished with BC >updates, and there is a lot of work that could be done on the transfer tool. >I really hope that some further development will be done on it one day. >All the best >-- >Computer Room Services: the long cane for blind computer users. >Telephone Low-call: 08452 606 277 >International: +44(0)1438 742286, >Fax: +44(0)1438 759589 >mobile: +44(0)7956 334938, >Email: mailto:Steve@xxxxxxxxxxxxxx >Web site: http://www.comproom.co.uk >-----Original Message----- >From: bookcourier-bounce@xxxxxxxxxxxxx >[mailto:bookcourier-bounce@xxxxxxxxxxxxx] On Behalf Of Katie Walker >Sent: 23 June 2006 23:08 >To: bookcourier@xxxxxxxxxxxxx >Subject: [bookcourier] Re: BOOKCOURIER UPDATE >Hi everyone, >I am still monitoring the list, but haven't seen a reason to jump in >recently. As far as I can tell, you are helping each other. My approach is >to wait a while to see if the group responds to a question before doing so >myself. Sometimes I contact people off line to find out if they have solved >their problem or to follow up on an issue that doesn't affect the rest of >the group. If you submit a question or have a problem that the group hasn't >been able to handle, you are always welcome to write to us directly at >support@xxxxxxxxxxxxxxxx >Regarding the future, we are working on new product development. As a >result, we do not expect to spend much time working on BookCourier updates. >While we did pursue an RFB&D filter a few months ago, the project has been >stalled by some issues with RFB&D. Admittedly, given our change in focus, we >have not put the effort into jumpstarting the RFB&D project. I'm sorry to >disappoint the RFB&D members out there. >Katie >Katie Walker >Springer Design, Inc. >katie@xxxxxxxxxxxxxxxxxxx