[bookcourier] e: Re: BOOKCOURIER UPDATE

  • From: denise avant <dravant@xxxxxxxxxxxxx>
  • To: bookcourier@xxxxxxxxxxxxx
  • Date: Sat, 24 Jun 2006 13:39:48 -0500

This is indeed unfortunate. Certainly its springer's right to move on to another product. However the process here was not quite fair. Springer has probably known about this for weeks if not months. meanwhile, people have been trying to decide what to do about there reading and listening needs. should I buy the bc, bookport or milestone? maybe people still might like the bc, but wouldn't it have been fair if they could have made their decision knowing that nothing more would be done to the bc to improve it. even microsoft, the company many love to hate announces when its not supporting windows verssions anymore.
many people have asked the question on the list whether springer was going to stop upgrading the bc. Every answer I saw was "no"
last december or january we were asked to participate in beta testing for rfb books to be loded onto the bc. In fact a new list was created for that purpose. I loaded the beta software but never tried to participate in the process as I had some difficulty getting rfb to acknowledge the consent form I sent three times. But I left the beta software on my device as I never received any notification that the beta period was at an end.
a new upgrade came out and a message was sent which advised that if you were wanting to participate in the beta for rfb you should not upgrade to the latest software revision of the bc. since that time, I have not done anything to my bc because I was waiting to see if a new upgrade would be coming out after the beta period with the rfb capability part of it. its rare that a company would beta test and then just drop the ball and say weeare off to another product. See you.
we have not heard anything from springer until yesterday when katie made her announcement. until that time there was a long silence from springer. so I did have a feeling this was going to happen. consequently, I told someone the other day that perhaps he should not buy a bc until we heard whether there were going to be continuing improvements with the device because as many have pointed out there is room for improvements.



----- Original Message -----
From: "Steve Nutt" <steve@xxxxxxxxxxxxxx
To: <bookcourier@xxxxxxxxxxxxx
Date: Sat, 24 Jun 2006 12:03:10 +0100
Subject: [bookcourier] Re: BOOKCOURIER UPDATE

Hi Katie,

That's disappointing in a way. It sounds like we are finished
with BC
updates, and there is a lot of work that could be done on the
transfer tool.
I really hope that some further development will be done on it
one day.

All the best
--
Computer Room Services:  the long cane for blind computer users.
Telephone Low-call:  08452 606 277
International:  +44(0)1438 742286,
Fax:  +44(0)1438 759589
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Email:  mailto:Steve@xxxxxxxxxxxxxx
Web site:  http://www.comproom.co.uk

-----Original Message-----
From: bookcourier-bounce@xxxxxxxxxxxxx
[mailto:bookcourier-bounce@xxxxxxxxxxxxx] On Behalf Of Katie
Walker
Sent: 23 June 2006 23:08
To: bookcourier@xxxxxxxxxxxxx
Subject: [bookcourier] Re: BOOKCOURIER UPDATE

Hi everyone,

I am still monitoring the list, but haven't seen a reason to jump
in
recently. As far as I can tell, you are helping each other. My
approach is
to wait a while to see if the group responds to a question before
doing so
myself. Sometimes I contact people off line to find out if they
have solved
their problem or to follow up on an issue that doesn't affect the
rest of
the group. If you submit a question or have a problem that the
group hasn't
been able to handle, you are always welcome to write to us
directly at
support@xxxxxxxxxxxxxxxx

Regarding the future, we are working on new product development.
As a
result, we do not expect to spend much time working on
BookCourier updates.
While we did pursue an RFB&D filter a few months ago, the project
has been
stalled by some issues with RFB&D. Admittedly, given our change
in focus, we
have not put the effort into jumpstarting the RFB&D project. I'm
sorry to
disappoint the RFB&D members out there.

Katie

Katie Walker
Springer Design, Inc.
katie@xxxxxxxxxxxxxxxxxxx







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