[blazie-support] Re: update on M40
- From: Stephen Clower <supersteve03@xxxxxxxxxxxxx>
- To: blazie-support@xxxxxxxxxxxxx
- Date: Wed, 28 Aug 2002 17:32:02 -0500
Hi. You can get a BNS Classic (no, i'm not kidding) for $100 and a BNS 640
for $250.
At 08:55 AM 8/28/02 -0500, you wrote:
>Hi Steve,
>I am wondering which version of the Braille 'n Speaks can you get for two
>hundred and fifty dollars? You can email me at dusty1586@xxxxxxx all in
>lower case letters.
>Sandra Giles
>
>----- Original Message -----
>From: "Stephen Clower" <supersteve03@xxxxxxxxxxxxx>
>To: <blazie-support@xxxxxxxxxxxxx>
>Sent: Thursday, September 13, 2001 10:25 PM
>Subject: [blazie-support] Re: update on M40
>
>
> > Hello Laura.
> > While this might somewhat go against privacy laws, I can tell you that we
> > do have one member of freedom scientific subscribed to this list. Also, I
> > hardly think this is a place for "A few people to gather and complain."
> > While I know this list hardly represents the Freedom Scientific note taker
> > user group as a whole, it's a lot better than nothing. Most of us who have
> > had problems or questions about these units have now, as they once did, a
> > forum in which to ask questions and receive aid from more experienced
> > Freedom Scientific note taker users. Granted, this list is rather small,
> > but we're here for each other if something dies or some files disappear.
> > Perhaps your new M40 will prove to be more reliable than your current
> > model. If not, you could always sell it to Computer Assistive Tech and get
> > some of your money back. I must also say that I am very glad to see that
> > there is a market out there containing used Braille 'N Speaks for only
> > $250. I might have to buy one if I can't afford a brand new note taker at
> > the end of the year.
> >
> >
> >
> > At 05:53 AM 8/27/02 -0400, you wrote:
> >
> >
> > >Hi all --
> > >I called FS tech support last evening and told them I was going to return
> > >the unit for a refund.
> > >None of the guys I talked to could suggest anything that worked. My M40
>is
> > >dead as a door nail, even after being recharged overnight.
> > >As soon as I said I would return it they gave me to someone who handled
> > >returned merchandise, who really gave me a hard sell to exchange the unit
> > >for another new one instead of getting my money back, insisting that the
> > >Millenium notetakers are very reliable (giving his own unit as an
>example)
> > >and saying FS would stand behind me all the way. (I wisely refrained
>from
> > >joking that they'd stand behind me and stab me in the back...;)
> > >I told him about this list and the other people that complained of the
>same
> > >problems with this notetaker.
> > >He said he made it a point to stay away from those lists, that it was a
> > >place for a few people to get together and complain but that that wasn't
> > >representative of the customers as a whole. (I didn't say it but I would
> > >think it would be wise for a company like FS to have representatives
>lurking
> > >on these lists to provide support to users and give feedback to the
> > >company.)
> > >He insisted that they sold hundreds of M20s and M40s and had very little
> > >problem.
> > >
> > >Anyway, I only have a few days left in my 30 day trial period, so I
>wanted
> > >to get this done in a hurry.
> > >But he wore me down so I agreed to wait a couple days for a new unit and
> > >he'd include with it a packing label with free shipping. (Ok, call me a
> > >whimp...)
> > >I don't know how I'm going to pay for all this stuff -- the M40 and the
>blt,
> > >which I think I'll keep for a backup.
> > >It'll take a while to pay off my credit card. But having 2 might be
>useful
> > >if I use them a lot, which I think I will.
> > >
> > >But if I decide not to keep the unit they send me I feel as though they
> > >should refund my money.
> > >
> > >The reason I let him talk me into waiting for a replacement was that
>there
> > >are features on the M40 that I wanted, such as the ability to extend
>flash
> > >memory and the doubletalk speech, and whatever else I can't think of.
> > >
> > >One thing I should mention, as a correction to my notetaker list info in
>my
> > >earlier mail.
> > >I asked Mike (the guy doing the hard sell) if they were going to drop the
> > >Millenium when the Pack Mate came out. He insisted they were not going
>to
> > >drop the Millenium. (Whatever they say, I think they will drop it when
>the
> > >Pack Mate gets extended with the braille display, which they have planned
> > >for sometime next year.)
> > >
> > >So that's the current state of affairs...
> > >Comments/suggestions welcome.
> > >--le
> > >
> > >PS: If the tech people at FS are really under the impression that the
>M20s
> > >and M40s don't have these problems, perhaps those of you with problems
> > >should call in and complain.
> > >The number (which I'm sure you probably know) is 727-803-8600
> > >
> > >
> > >
> > >
> > >
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>
>
>
>
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