Hi Ann, What need to be changed are smart quotes, not the apostrophes which are used in British publishing. Apostrophes used where we in America would use quotes should be left alone. Smart quotes which come from some OCR programs need to be changed to standard quotes. Hope that helps. Mayrie -----Original Message----- From: bksvol-discuss-bounce@xxxxxxxxxxxxx [mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Ann Parsons Sent: Friday, July 29, 2011 1:02 PM To: bksvol-discuss@xxxxxxxxxxxxx Subject: [bksvol-discuss] Re: single quotes Hi all, Can we have some clarification on the issue of quotes? I understood that they needed to be changed to regular quotes because they didn't come out right in Braille. Ann P. -- Ann K. Parsons Portal Tutoring EMAIL: akp@xxxxxxxxxxxx web site: http://www.portaltutoring.info Skype: Putertutor "All that is gold does not glitter, Not all those who wander are lost." Email services provided by the System Access Mobile Network. Visit www.serotek.com to learn more about accessibility anywhere. To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line. To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line.