Chris, I think that is an automated message. I got one just like it once. Sue S. ----- Original Message ----- From: "Chris Feist" <ccfeist@xxxxxxxxxx> To: <bksvol-discuss@xxxxxxxxxxxxx> Sent: Thursday, March 05, 2009 9:30 AM Subject: [bksvol-discuss] Re: extracting books from the zipped folder I just filled out a quality report for the book. Um, and I received this message afterwards: Thank you Your report has been sent to our customer support team. It will be added to our Book Quality Issues page within 24 hours. If you opted to receive notification when your book quality issue is resolved, you will receive a response within 3-4 weeks. Uh oh. It looks like if this was the appropriate way to report this sort of problem, I'm going to have to be patient. LOL. Chris Feist - The one and only! "Any 20 year-old who isn't a liberal doesn't have a heart, and any 40 year-old who isn't a conservative doesn't have a brain." - Winston Churchill (1874 - 1965) -----Original Message----- From: bksvol-discuss-bounce@xxxxxxxxxxxxx [mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Ann Parsons Sent: Thursday, March 05, 2009 6:09 AM To: bksvol-discuss@xxxxxxxxxxxxx Subject: [bksvol-discuss] Re: extracting books from the zipped folder Hi all, On Wed, Mar 04, 2009 at 09:26:09PM -0600, Chris Feist wrote: > Ah! I have an update. Just to see, I tried to extract the files from > a different zipped book I downloaded from Bookshare, and when I > entered the password it worked fine with that one. Apparently, there > is a problem with the first book I tried to extract. > > Just to be sure it wasn't a bad download on my part, I just > redownloaded the book I couldn't extract and I still have the same > issue of not being able to move the files out of the zipped folder. > > The book I'm trying to extract is A Slobbering Love Affair by Bernard > Goldberg. What should I do? I'm at a dead end. Chris, on the download page for that book is a link to a form where you can report quality issues. Go to that link and make a report. The zip file may be corrupted or something. Ann P. -- AAnn K. Parsons Portal Tutoring Email: akp@xxxxxxxxxxxxxxxxxxx Web Site: http://www.portaltutoring.info blog: http://www.samobile.net/users/akp Skype: Putertutor "All that is gold does not glitter, Not all those who wander are lost." JRRT To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line. -------------------------------------------------------------------------------- No virus found in this incoming message. Checked by AVG - www.avg.com Version: 8.0.237 / Virus Database: 270.11.8/1985 - Release Date: 03/05/09 07:54:00 To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line.