[bksvol-discuss] Re: Creating a Process for Creating Guidelines

  • From: Rogerbailey81@xxxxxxx
  • To: bksvol-discuss@xxxxxxxxxxxxx
  • Date: Wed, 10 Jun 2009 10:08:34 EDT

I can see a definite value to having these suggestions incorporated into
the manual. However, thinking back to almost a year ago when I first became a
volunteer, if I had read a manual that long an complicated I think I might
have been intimidated into backing out. If I saw a lot of instructions
dealing with programs and equipment I did not have I might have decided that I 
was
unable to volunteer at all.

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[bksvol-discuss] Re: Creating a Process for Creating Guidelines   
Date: 
6/10/2009 9:42:40 AM Eastern Daylight Time  
From: 
rpet@xxxxxxx  
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As an Openbook user, and someone who has had four books rejected, I concur.
            Robert

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>>> "Nancy Martin" <nancyam@xxxxxxxxxxx> 6/9/2009 10:03 PM >>>
Hi Pavi and list,
One presumably change which should be made in the manual is that books are
initially checked for fourteen days and not 30 as the manual states.

I personally would like to see program-specific sections in the manual. 
For example, a section on using MS Word to proof books.  The section might
include
a checklist type approach with instructions for accomplishing those tasks. 
For example, 1. check and fix fonts with appropriate instructions.  2.
taking
out paragraph breaks with Word instructions.  This would help proofers make
sure they remembered to do all these things before submitting a book. 
Another
set of instructions would be written for OpenBook, Kurzweil 1000, etc.

I hope I'm making some sense.
Just my two cents worth,
Nancy Martin
Oklahoma
  ----- Original Message -----
  From: Pavi Mehta
  To: bksvol-discuss@xxxxxxxxxxxxx
  Sent: Tuesday, June 09, 2009 4:06 PM
  Subject: [bksvol-discuss] Re: Creating a Process for Creating Guidelines

  That's great to hear Christina! It's definitely possible to have you be
on the team. Judy S. has also volunteered to be a part of it. As more
feedback
comes in we will keep everyone posted.

  
  All good things,

  Pavi

  
  From: bksvol-discuss-bounce@xxxxxxxxxxxxx
[mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Christina
  Sent: Tuesday, June 09, 2009 2:03 PM
  To: bksvol-discuss@xxxxxxxxxxxxx
  Subject: [bksvol-discuss] Re: Creating a Process for Creating Guidelines

  
  Hi, Pavi.

  This guideline shapers group is a wonderful idea.

  I'd like to be included on this team if that's possible.

  Christina

  
    ----- Original Message -----

    From: Pavi Mehta

    To: bksvol-discuss@xxxxxxxxxxxxx

    Cc: carrie.k@xxxxxxxxxxxxx

    Sent: Tuesday, June 09, 2009 4:26 PM

    Subject: [bksvol-discuss] Creating a Process for Creating Guidelines

    
    Hi All,

    
    As you know the recent guidelines that went out on Page Numbering have
generated some understandable concern and confusion among the volunteers.
Some
of you have written in to staff with detailed emails articulating those
areas of concern and where the guidelines  appear more inconvenient than
helpful.
Others have expressed their opinions on the list. Carrie and I have had
several discussions recently on how best to address these concerns and modify
the
guidelines so that they serve as a tool and not a hindrance. As hands-on
volunteers all of your input is valuable and we want the guidelines to reflect
the best practices and collective wisdom of the volunteer community.

    
    Regarding page numbers Carrie will send out a note shortly to clarify
some of the areas of confusion and concern and explain how the guidelines 
for
this will be implemented. Bottom line is that we do understand the wide
variety of challenges volunteers face with including page numbers in books, and
we're glad to have had your feedback. We intend hereon for this guideline
to be implemented with a large degree of flexibility - and will be rewriting
the guidelines to clearly reflect the difference between page number
requirements for educational books and other submissions.

    
    Moving forward though, for us one of the overarching questions that the
Page Number issue brings up is:

    
    What is the most efficient and effective way for Bookshare to do the
following:

    
    1.       Identify volunteer areas that need guidelines

    2.       Draft guidelines and have them reviewed by a small pool of
volunteers(in a sort of beta phase)

    3.       Finalize and share these guidelines among the greater
volunteer community

    
    Ideally, Carrie and I feel that volunteers should have a leading and
more transparent role to play in steps 1 and 2 above.

    Here is a suggested approach, that it would be great to get your input
on:

    
    1.       Form a self-selected team of "Bookshare Guideline Shapers" (we
can think of a better name down the line- smile). The Guideline Shapers are
Bookshare volunteers who step forward to help identify, draft and sound out
missing guidelines. Even if something is brought to staff attention
regarding
a missing guideline, we would turn it over initially to this group with our
suggestions if any.

    
    2.       The Guideline Shapers would decide on areas that need
guidelines, work on an initial draft of these guidelines and then send them 
over to
Carrie/me for review from the Bookshare staff perspective. The Guideline
Shapers would go over any edits from us and come up with a revised guideline.
They would then solicit feedback on the guideline from the volunteer list
before making any final tweaks to it.

    
    3.       Once the guideline has been finalized, I will incorporate it
in the Volunteer Manual, and ensure that it is announced on the volunteer
blog
as well as on the volunteer discussion list. (We will create a separate
section of the manual for Updates to the Manual so that it is easy for people
to
keep up with the changes).

    
    
    Participation from the volunteer community while shaping policy, we
feel is key and we think this approach could be a really invigorating way of
facilitating
the creation of useful guidelines from the inside-out. Of course we would
be more than glad to help with the logistics of setting up a group alias and
other etcs for Guideline Shapers, and to provide assistance wherever we
can.  We would love your feedback on this approach as well as to know if any of
you are interested in being part of such a team.

    
    Warm regards,

    
    Pavi & Carrie

    
    Pavi Mehta

    Volunteer Coordinator, Bookshare

    
    Benetech

    480 S. California Ave., Suite 201

    Palo Alto, CA 94306-1609 USA

    Phone:  +1 650 644-3459

    
    pavim@xxxxxxxxxxxx

    
    www.benetech.org

    
    The Benetech Initiative - Technology Serving Humanity

    A Nonprofit Organization

    
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