[bksvol-discuss] Re: Creating a Process for Creating Guidelines

  • From: "Shelley L. Rhodes" <guidinggolden@xxxxxxxxx>
  • To: <bksvol-discuss@xxxxxxxxxxxxx>
  • Date: Tue, 9 Jun 2009 21:55:59 -0400

Pavi,

It makes sense the way you have presented it, smile.

You could I reckon call this group what the Volunteer Advisory Committee, smile.


Shelley L. Rhodes, M.A., VRT
And Guinevere: Golden Lady Guide Dog
guidinggolden@xxxxxxxxx
Guide Dogs for the Blind 
Alumni Association
www.guidedogs.com

The people who burned witches at the stake never for one moment thought of 
their act as violence;
 rather they thought of it as an act of divinely mandated righteousness.
 The same can be said of most of the violence we humans have ever committed. 
-Gil Bailie, author and lecturer (b. 1944) 

  ----- Original Message ----- 
  From: Pavi Mehta 
  To: bksvol-discuss@xxxxxxxxxxxxx 
  Cc: carrie.k@xxxxxxxxxxxxx 
  Sent: Tuesday, June 09, 2009 4:26 PM
  Subject: [bksvol-discuss] Creating a Process for Creating Guidelines


  Hi All,

   

  As you know the recent guidelines that went out on Page Numbering have 
generated some understandable concern and confusion among the volunteers. Some 
of you have written in to staff with detailed emails articulating those areas 
of concern and where the guidelines  appear more inconvenient than helpful. 
Others have expressed their opinions on the list. Carrie and I have had several 
discussions recently on how best to address these concerns and modify the 
guidelines so that they serve as a tool and not a hindrance. As hands-on 
volunteers all of your input is valuable and we want the guidelines to reflect 
the best practices and collective wisdom of the volunteer community. 

   

  Regarding page numbers Carrie will send out a note shortly to clarify some of 
the areas of confusion and concern and explain how the guidelines  for this 
will be implemented. Bottom line is that we do understand the wide variety of 
challenges volunteers face with including page numbers in books, and we're glad 
to have had your feedback. We intend hereon for this guideline to be 
implemented with a large degree of flexibility - and will be rewriting the 
guidelines to clearly reflect the difference between page number requirements 
for educational books and other submissions.

   

  Moving forward though, for us one of the overarching questions that the Page 
Number issue brings up is: 

   

  What is the most efficient and effective way for Bookshare to do the 
following:

   

  1.       Identify volunteer areas that need guidelines

  2.       Draft guidelines and have them reviewed by a small pool of 
volunteers(in a sort of beta phase)

  3.       Finalize and share these guidelines among the greater volunteer 
community

   

  Ideally, Carrie and I feel that volunteers should have a leading and more 
transparent role to play in steps 1 and 2 above. 

  Here is a suggested approach, that it would be great to get your input on:

   

  1.       Form a self-selected team of "Bookshare Guideline Shapers" (we can 
think of a better name down the line- smile). The Guideline Shapers are 
Bookshare volunteers who step forward to help identify, draft and sound out 
missing guidelines. Even if something is brought to staff attention regarding a 
missing guideline, we would turn it over initially to this group with our 
suggestions if any.

   

  2.       The Guideline Shapers would decide on areas that need guidelines, 
work on an initial draft of these guidelines and then send them over to 
Carrie/me for review from the Bookshare staff perspective. The Guideline 
Shapers would go over any edits from us and come up with a revised guideline. 
They would then solicit feedback on the guideline from the volunteer list 
before making any final tweaks to it.

   

  3.       Once the guideline has been finalized, I will incorporate it in the 
Volunteer Manual, and ensure that it is announced on the volunteer blog as well 
as on the volunteer discussion list. (We will create a separate section of the 
manual for Updates to the Manual so that it is easy for people to keep up with 
the changes).

   

   

  Participation from the volunteer community while shaping policy, we feel is 
key and we think this approach could be a really invigorating way of 
facilitating the creation of useful guidelines from the inside-out. Of course 
we would be more than glad to help with the logistics of setting up a group 
alias and other etcs for Guideline Shapers, and to provide assistance wherever 
we can.  We would love your feedback on this approach as well as to know if any 
of you are interested in being part of such a team.

   

  Warm regards,

   

  Pavi & Carrie

   

  Pavi Mehta

  Volunteer Coordinator, Bookshare

   

  Benetech 

  480 S. California Ave., Suite 201

  Palo Alto, CA 94306-1609 USA

  Phone:  +1 650 644-3459

   

  pavim@xxxxxxxxxxxx

   

  www.benetech.org

   

  The Benetech Initiative - Technology Serving Humanity 

  A Nonprofit Organization

   

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