These need an icon denoting importance, and each one listed on a separate line, thus indicating that they are important show-stoppers, because it could stop a user dead in the procedure... Regards; Warren From: austechwriter-bounce@xxxxxxxxxxxxx [mailto:austechwriter-bounce@xxxxxxxxxxxxx] On Behalf Of Matthew da Silva Sent: Monday, 8 September 2008 15:03 To: austechwriter@xxxxxxxxxxxxx Subject: atw: Re: volume of text per step Maybe including the example will help. 1. Select the Production server (fmx01.ucc.usyd.edu.au) in the left-hand (Hosts) pane of the Open Remote File screen. 2. Select EAT_registrations in the right-hand (Available Files) pane. 3. Click Open. 004_login_screen.tif 4. 'Account Name and Password' is selected by default on the login screen. 5. Type your password in the field provided. (If it is the first attempt to access the database, use the password supplied by the database administrator. If it is not the first attempt, use your UniKey password.) 6. Click OK. My question is as to the suitability of the two 'conditionals' in step 5. Thanks. Matt From: austechwriter-bounce@xxxxxxxxxxxxx [mailto:austechwriter-bounce@xxxxxxxxxxxxx] On Behalf Of Judith Bluhm-Brown Sent: Monday, 8 September 2008 11:32 AM To: austechwriter@xxxxxxxxxxxxx Subject: atw: Re: volume of text per step I agree wholeheartedly with you, Bob. A step should not contain more than two processes for example, "Click on the XY button and then click Next." If more information needs to be given it should be as follow-on text, preferably indented under the stepped processes given. _____ From: austechwriter-bounce@xxxxxxxxxxxxx [mailto:austechwriter-bounce@xxxxxxxxxxxxx] On Behalf Of Bob Trussler Sent: Friday, 5 September 2008 10:58 PM To: austechwriter@xxxxxxxxxxxxx Subject: atw: Re: volume of text per step Great question, and I don't have a reference. I reckon that more than two lines of text is the max, unless it is then broken up into - sub-points - a bulleted list - a similar structure. Bob Trussler Phone 0418 661 462