Generator Microsoft Word 11 (filtered medium) I agree wholeheartedly with you, Bob. A step should not contain more than two processes for example, " Click on the XY button and then click Next." If more information needs to be given it should be as follow-on text, preferably indented under the stepped processes given. From: austechwriter-bounce@xxxxxxxxxxxxx [mailto:austechwriter-bounce@xxxxxxxxxxxxx] On Behalf Of Bob Trussler Sent: Friday, 5 September 2008 10:58 PM To: austechwriter@xxxxxxxxxxxxx Subject: atw: Re: volume of text per step Great question, and I don't have a reference. I reckon that more than two lines of text is the max, unless it is then broken up into - sub-points - a bulleted list - a similar structure. Bob Trussler Phone 0418 661 462