[amayausers] Re: Presser Foot

Oops.  Sorry for the typos.  That's what I get for replying from my cell 
phone.

On Wed, 30 Mar 2005 11:54 am, John Yaglenski wrote:
> Herb:
>
> I would agree.  Since these machines have continiously been refined
> since their release, it would be a good thing for melco to start an opt
> in mailing list (not discussion list) to notify customers when upgrades
> are release hardware and software wise.
>
> It only seems to make sense that if hardware or software issues were
> corrected that makes the amaya even better a machine, that melco would
> want that in the hands of those of us who believe in the product.  The
> the owner could decide if the upgrade is worth it or if their machine 
> is
> sewing fine without it...
>
> In the end, happy clients lead to more referrals and more heads
> purchased.  Either way, its better to keep everyone informed.
>
> John
>
>
> On Wed, 30 Mar 2005 11:40 am, HK Acree wrote:
>>  Wendy,
>>  You are about to open a Pandora's box. Melco is continually
>>  upgrading/changing both the hardware and software to create a better
>>  mousetrap. As owners I agree it would be great to be notified as these
>>  changes are made, specifically in the area of maintenance. If you
>>  recall way
>>  back when you first started, the maintenance procedure was way
>>  different
>>  than what it is now. Some of the lubrication we did then is not even
>>  addressed with the newer versions. I think as upgraded 
>> parts/procedures
>>  are
>>  developed they should notify us and at least give us the choice as to
>>  spend
>>  the $$$$ or not. One thing about doing business, if you don't stay in
>>  touch
>>  with your customers, pretty quick you don't have any. Just my 
>> thoughts.
>>
>>  Herb
>>  Royal Embroidery
>>  ----- Original Message -----
>>  From: "Itchin To Stitch" <itchin@xxxxxxxxxxxxxxx>
>>  To: <amayausers@xxxxxxxxxxxxx>
>>  Sent: Wednesday, March 30, 2005 8:27 AM
>>  Subject: [amayausers] Re: Presser Foot
>>
>>
>>>   My machine is still under warranty too! I just had a tech out for
>>>  service
>>>   so
>>>   it would have been nice to have this upgrade at that time. That 
>>> really
>>>   chaps
>>>   my behind!!!! Maybe Jeff can shed some light on why we don't learn
>>>  about
>>>   these upgrades that are available while our machines are still under
>>>   warranty. Maybe a policy change at Melco. I'm not sure I'm happy 
>>> about
>>>   having to ask for something I feel I should be notified about.
>>>   Communication
>>>   is such a key element and it's good customer service too as far as 
>>> I'm
>>>   concerned. Anyone know anything more about this???
>>>   Wendy Solomonson
>>>   Itchin' To Stitch
>>>   Arlington, MN
>>>   (507)964-2224
>>>   ----- Original Message -----
>>>   From: <DLCompton@xxxxxxx>
>>>   To: <amayausers@xxxxxxxxxxxxx>
>>>   Sent: Tuesday, March 29, 2005 9:14 AM
>>>   Subject: [amayausers] Re: Presser Foot
>>>
>>>
>>>>
>>>>   My replacement was at no cost (it was still under the 2 yr
>>>>   warranty)....of
>>>>   course I had to pay for the service call! :-)
>>>>
>>>>
>>>>   Dorothy  Compton
>>>>   Bee Embroidered
>>>>   _www.BeeEmbroidered.com_ (http://www.beeembroidered.com/)
>>>>   (916)  635-7467
>>>>   Rancho Cordova, CA
>>>>
>>>>
>>>>   In a message dated 3/28/2005 3:59:52 PM Pacific Standard Time,
>>>>   itchin@xxxxxxxxxxxxxxx writes:
>>>>
>>>>   I  purchased my machine in September of '03. Looks like I have the 
>>>> old
>>>   style
>>>>   foot, flat across the bottom. Do you know if upgrades are at no
>>>>  cost  or
>>>   do
>>>>   we pay?
>>>>   Wendy Solomonson
>>>>   Itchin' To Stitch
>>>>   Arlington,  MN
>>>>   (507)964-2224
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>
>>>
>>>
> ----
> John Yaglenski
> President/Chief Executive Officer
> Levelbest Communications
>
> i: http://www.levelbest.com
> e: john@xxxxxxxxxxxxx
>
> active website design . web hosting . content driven websites
----
John Yaglenski
President/Chief Executive Officer
Levelbest Communications

i: http://www.levelbest.com
e: john@xxxxxxxxxxxxx

active website design . web hosting . content driven websites

Other related posts: