This message was posted by signman on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/ultimatebb.php?/topic/10/83/2.html#000017 My right on is to John's answer....not the reply....anyone reading the majority of 'complaints' with service, etc. will easily see John's point about the 'small shops' buying a machine or two and then getting ignored by Melco from that point...those that go on and on about how great service is, new products they get notice about...all seem to own 6 machines or more! =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================