[amayausers] Re: AM I TICKED
- From: "Off The Wall" <offwall@xxxxxxxxxxxxxx>
- To: <amayausers@xxxxxxxxxxxxx>
- Date: Thu, 19 Aug 2004 12:18:05 -0600
Way to go Connie
I've been reading the posts for awhile now, 1st time I've added my 2 cents.
We purchased the Amaya a year ago and like Connie it was the first machine
we have owned, but we did do our research first and spent at least a year
looking before we jumped in.
The few problems we have had have been easily rectified.
Shortly after she entered our shop the new breed blew a computer thingy,
the one that resides under the black deck cover. The tech and the owner
from Embroidery Systems Canada in Calgary, 3 hours away, both showed
up and spent the night repairing the little misses, I can't say enough about
their service.
Overall, I would recommend the Amaya and Melco to anyone.
Like any machine or software it takes time, patience and determination to
master.
So go ahead and throw the bobbin across the room, even stomp on it
afterwards,
then when cooler heads prevail sit back down and try again. Become the
master.
Mark
Off The Wall Ink
Screenprinting, Embroidery and Design
Golden, B.C. Canada
offwall@xxxxxxxxxxxxxx
www.offthewall.ca
----- Original Message -----
From: "E. Orantes" <e3m@xxxxxxx>
To: <amayausers@xxxxxxxxxxxxx>
Sent: Thursday, August 19, 2004 11:32 AM
Subject: [amayausers] Re: AM I TICKED
> Connie,...
> CHEERS!!!!
> I couldn't have said it better myself. We spend a semester in college to
> learn a new course or subject but it's interesting how many of us attempt
a
> new career with minimal training and for some of us, no training at all.
> Someone once said,.. "If one doesn't like the answers one gets from the
> first person they ask, keep asking."
> Ed Orantes
> E.M. Broidery
> 900 Terry Parkway, Ste. 200
> Terrytown, La. 70131
> 504-EMBROID (504-362-7643)
> or
> 504-433-0099 office
> 504-433-0100 fax
>
> -----Original Message-----
> From: amayausers-bounce@xxxxxxxxxxxxx
> [mailto:amayausers-bounce@xxxxxxxxxxxxx]On Behalf Of Captain Gold
> Sent: Thursday, August 12, 2004 7:40 AM
> To: amayausers@xxxxxxxxxxxxx
> Subject: [amayausers] Re: AM I TICKED
>
>
> Everyone's experience with the Amaya machine is different. While it's
> important to research any equipment purchase thoroughly, don't sell any
> machine short because a few people have had problems. One of my closest
> friends swears by Ford products and has never had a problem with the many
> cars and trucks she's owned over the years, but the single Ford we owned
> turned out to be a lemon. Sure, we'll probably never buy Ford again, but
> that doesn't mean that she shouldn't.
>
> I'm definitely not saying that some of the machines that are out there
> don't have problems. These issues may have originated in the factory and
> they may have been caused by a rough shipping or set-up. However, in every
> case that I've heard about Melco has made sure the customer is taken care
> of. Again, like an automobile, there are a series of procedures to
diagnose
> any problem and the technicians are trained to follow those procedures.
Not
> that down time is ever an acceptable alternative, but sometimes it is
> necessary to find the ultimate solution.
>
> I'm sorry to hear that there is such bad press going out about the Amaya.
I
> don't know the statistics, but I'm pretty sure that there are a lot more
> satisfied customers than there are dissatisfied. I'm pretty sure that
there
> are several thousand machines out there now, and only a couple hundred of
> the owners are represented on-line in formats such as this one.
>
> Perhaps those of us who haven't experienced the problems are too busy
> running the machines to post our experience on the web. I've now owned
mine
> for nearly two years and have had no problems that couldn't be corrected
by
> operator error. Prior to my purchase, I'd only looked (not even run) my
> friend's home embroidery machine - I didn't even know what commercial
> embroidery machines looked like!
>
> As for claiming that Sharon and Rod are not in the same boat with the rest
> of us because Rod took tech training isn't very fair. When I was
> researching Amayas and other machines they were fairly new owners. When I
> joined the list (prior to making my decision to purchase), they were still
> working out the "bugs" on their first machine. Rod was extremely helpful
> and realistic in his evaluation of the Amaya and discussions with him and
> others like him helped me with my decision. I've never regretted it.
>
> I'm proud to be on the cutting edge of the embroidery business. The Amaya
> is a new design and is changing the way embroidery is done. Many
> experienced embroiderers balk at change without giving the new guy a
chance.
>
> I've noticed this with the Amaya and with digitizing/punching designs.
I've
> been told that I can't digitize because I never learned to do so the
> "correct" way - when it was punching. I've been told that to digitize
> properly I would need to give up the embroidery business and concentrate
on
> digitizing only. I've been told the "new" class of digitizer is giving
> embroidery a bad name because they don't know the how's and why's of
> "punching" embroidery. Yet every day I learn a little more and improve the
> quality of my work because I continue to try. I don't claim to be in the
> same class as someone that has been digitizing for decades, but I also
> don't think my skills should be ignored because I'm a relative newbie
> either.
>
> I like the Amaya because it works for me. Maybe it works for me because I
> didn't have any preconceived notions about how tensioning worked or how
> many thread breaks I should expect. Heck, I didn't even know how long
> thread tails should be. I took the machine at face value when it walked in
> my door. I followed the instructions religiously, asked a lot of
questions,
> and then jumped right in.
>
> Sure, I've hooped things too loose, too tight, and crooked. I've sewn
> towels together around hoops, broken needles and come close to throwing
> thread across the room at times. I've fought with looping thread (set the
> fabric thickness way wrong), breaking thread (hooped too loose), and
trying
> to use a font at .15 that was designed to be run much larger (really need
> to print that PDF file with all the font details for reference).
>
> I find the Amaya very forgiving in some ways and very demanding in others.
> A loose hooping will cause more problems than I've seen on any other
> machine. However, even my earliest, worst attempts at digitizing have
> stitched well on the Amaya if the foundation was firm (even though I watch
> them stitch out now and mentally groan at how bad my layout is). The same
> design on any other machine will be slower, have more thread breaks, and
> looks horrid.
>
> If you've not tried the Amaya, go see it in action. Contact your local
> sales rep and make arrangements to visit a current owner's site. Take your
> own design and watch it stitch out. Maybe even set it up yourself (if the
> owner will let you, of course). You test drive a car before you buy it,
why
> not do the same for the Amaya.
>
> For those of you with mechanical problems, I hope you keep working with
> Melco to find solutions.
>
> Good luck,
>
> Connie
>
>
>
> Wyvern Productions
> Painting masterpieces in thread.
> http://www.wyvernproductions.com
>
>
>
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