Well Alex, all I can say is that if you've been on to Sight and Sound, then very likely this is all you can resonably expect of getting rid of JFW. I've often had anoyances of this sort in the past, but it seems to me that unless you're prepared to go to a tremendous amount of trouble using possibly third party utilities to get rid of such unwanted left-overs, or more likely, very expert help in ridding yourself of them, including advanced registry hacking, then I fear there's little you can do. I have read that part of the problem is that Windows own install/uninstall programs are far from perfect. There's a program who's name I can't recall now that's supposed to watch every detail of what a program does when it installs, and where precisely it stores files and the registry entries made while doing so - including the first run of the program being installed. If one is realy determined to rid one's self of programs entirely there doesnt seem to be a better approach, though too late in this case. I would add the rider that JFW and other strongly protected programs, such as, say, audio software, are likely to know when something like this is watching there every move, and refuse to install. This is the price - in more than one sense - we pay as consumers for software companies protecting their investment and intellectual property. Still, that's another whole area of discussion, and one which many, and certainly the mods, would rule 'off-topic'. Cheers, From Ray I can be contacted off-list at: mailto:ray-48@xxxxxxxx -----Original Message----- Alexander Shannon Hi Joe, I see the remnants of the FS products in Add remove in control panel , but they do not have any remove buttons.I have spoken to the tech support team at Sight and sound, and have been advised that I do not need to remove them, but I do not feel as if Jaws will be fully removed until these components have been removed, even if all other components of Jaws have been removed with the uninstall. The two components left are freedom Scientific document server , and Freedom Scientific Braille. Alexander Shannon ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq