[access-uk] Re: Sound card problem

  • From: "ANDY COLLINS" <Andy@xxxxxxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Fri, 17 May 2013 20:20:14 +0100

Hi Paul -

My problem was though, that I couldn't get to the properties for the sound 
blaster card, as when I connected it, I lost speech! However, I found an old 
[rather distorted] USB sound card, and was able to switch JFW to run through 
that, which meant when I hooked up the Sound Blaster, I still had speech, and 
so was able to go in to properties, and select it. Some how, it had been 
de-selected from use.

Thanks. It's sorted now -

Andy
  ----- Original Message ----- 
  From: Paul Warner 
  To: access-uk@xxxxxxxxxxxxx 
  Sent: Friday, May 17, 2013 6:16 PM
  Subject: [access-uk] Re: Sound card problem


  I don't have Vista immediately to hand but there is possibly a checkbox in 
the sound devices dialog box in control panel which says something like 'use 
only default device'.  Make sure that is not ticked.

  Paul


  On 17/05/2013 17:53, ANDY COLLINS wrote:

    Vista Home Premium -

    Andy
      ----- Original Message ----- 
      From: Paul Warner 
      To: access-uk@xxxxxxxxxxxxx 
      Sent: Friday, May 17, 2013 5:41 PM
      Subject: [access-uk] Re: Sound card problem


      What version of Windows are you running?

      On 17/05/2013 17:33, ANDY COLLINS wrote:

        Hi Paul -

        I'm still getting JAWS and Windows sounds through my laptop speakers. 
The problem is when I plug in my USB sound card.

        There are no controls [volume etc] on the physical sound card, so 
nothing to tweak from that side of things, and I'm unable to look at tweaking 
anything when the sound card is connected to the laptop, because as soon as it 
is, the speakers cut out, and nothing comes through the headphones.

        When I look at play back devices, under volume, I have 18 entries in 
there, a couple are for Realtek high definition [working] and Realtek digital 
output, high definition [working]. after these two, that come at the top of the 
list, there are 16 entries all saying the same thing: Speakers SNDTAudio 
[working]

        My SoundBlaster card isn't showing in there at the moment, because I 
have unplugged it, in order to hear the laptop speakers. I don't know if I 
should make any of the other speaker entries in that SNDTAudio list my default. 
I don't know what the default should be, or indeed what it is, when the sound 
card is disconnected. If I could get back to that, then at least I'd be able to 
plug the sound card in, and take a look at it under devices, as it wouldn't cut 
the speakers out, if it were no longer set as the default. Any more ideas?

        Thanks -

        Andy

          ----- Original Message ----- 
          From: Paul Warner 
          To: access-uk@xxxxxxxxxxxxx 
          Sent: Friday, May 17, 2013 5:12 PM
          Subject: [access-uk] Re: Sound card problem


          Hi Andy,

          It seems that there might be something wrong with your sound card or 
maybe you have altered a setting on it without noticing which has made it 
temporarily incompatible.  Approaching your problem from this angle makes sense 
of everything you say in your post.

          If you can switch your default audio player back to the Windows 
default, you should get Jaws and Windows audio through your laptop speakers.  
That would show that there is nothing wrong with your default multimedia setup.

          Once you have that reinstated, if you find again that there is no 
sound from your sound card when you switch the default playback device to the 
SoundBlaster card, then tweak any relevant settings on the external device and 
see if you get a result.

          Paul


          On 17/05/2013 16:54, ANDY COLLINS wrote:

            Hi all -

            I have JAWS working ok through my laptop speakers, but I like To 
use an external soundcard with headphones. All had been working ok, until this 
morning.

            I couldn't get any sound through my sound card, so had a look 
around to see if I could sort it!

            From the JAWS utilities menu, under sound cards, Windows default 
sound card is checked. So, I left that alone, and went to the system tray, 
opened up the play back devices from within volume, and found the name of my 
external SoundBlaster card, and set it as the default sound card. And that 
seems to be my mistake, as now, when I boot up the laptop, if the external 
sound card isn't connected, JAWS speaks to me, but as soon as I plug the USB 
sound card in, sound is lost, not just JAWS, but all sound, and I have to take 
the sound card out, and reboot. And of course, if I boot up with the sound card 
connected, I get no sound at all

            Anybody  help me to sort this one please? -

            Andy 



          -- 
          Paul Warner VICT Consultancy Software development and assistive 
technology training www.vict-consultancy.co.uk Sales of vTurbo and vMouse for 
NVDA trigger donations by our sponsor to NV Access



      -- 
      Paul Warner VICT Consultancy Software development and assistive 
technology training www.vict-consultancy.co.uk Sales of vTurbo and vMouse for 
NVDA trigger donations by our sponsor to NV Access



  -- 
  Paul Warner VICT Consultancy Software development and assistive technology 
training www.vict-consultancy.co.uk Sales of vTurbo and vMouse for NVDA trigger 
donations by our sponsor to NV Access

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