Hi Paul - I'm still getting JAWS and Windows sounds through my laptop speakers. The problem is when I plug in my USB sound card. There are no controls [volume etc] on the physical sound card, so nothing to tweak from that side of things, and I'm unable to look at tweaking anything when the sound card is connected to the laptop, because as soon as it is, the speakers cut out, and nothing comes through the headphones. When I look at play back devices, under volume, I have 18 entries in there, a couple are for Realtek high definition [working] and Realtek digital output, high definition [working]. after these two, that come at the top of the list, there are 16 entries all saying the same thing: Speakers SNDTAudio [working] My SoundBlaster card isn't showing in there at the moment, because I have unplugged it, in order to hear the laptop speakers. I don't know if I should make any of the other speaker entries in that SNDTAudio list my default. I don't know what the default should be, or indeed what it is, when the sound card is disconnected. If I could get back to that, then at least I'd be able to plug the sound card in, and take a look at it under devices, as it wouldn't cut the speakers out, if it were no longer set as the default. Any more ideas? Thanks - Andy ----- Original Message ----- From: Paul Warner To: access-uk@xxxxxxxxxxxxx Sent: Friday, May 17, 2013 5:12 PM Subject: [access-uk] Re: Sound card problem Hi Andy, It seems that there might be something wrong with your sound card or maybe you have altered a setting on it without noticing which has made it temporarily incompatible. Approaching your problem from this angle makes sense of everything you say in your post. If you can switch your default audio player back to the Windows default, you should get Jaws and Windows audio through your laptop speakers. That would show that there is nothing wrong with your default multimedia setup. Once you have that reinstated, if you find again that there is no sound from your sound card when you switch the default playback device to the SoundBlaster card, then tweak any relevant settings on the external device and see if you get a result. Paul On 17/05/2013 16:54, ANDY COLLINS wrote: Hi all - I have JAWS working ok through my laptop speakers, but I like To use an external soundcard with headphones. All had been working ok, until this morning. I couldn't get any sound through my sound card, so had a look around to see if I could sort it! From the JAWS utilities menu, under sound cards, Windows default sound card is checked. So, I left that alone, and went to the system tray, opened up the play back devices from within volume, and found the name of my external SoundBlaster card, and set it as the default sound card. And that seems to be my mistake, as now, when I boot up the laptop, if the external sound card isn't connected, JAWS speaks to me, but as soon as I plug the USB sound card in, sound is lost, not just JAWS, but all sound, and I have to take the sound card out, and reboot. And of course, if I boot up with the sound card connected, I get no sound at all Anybody help me to sort this one please? - Andy -- Paul Warner VICT Consultancy Software development and assistive technology training www.vict-consultancy.co.uk Sales of vTurbo and vMouse for NVDA trigger donations by our sponsor to NV Access