[access-uk] Re: Sound card problem

  • From: "ANDY COLLINS" <Andy@xxxxxxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Fri, 17 May 2013 17:53:25 +0100

Vista Home Premium -

Andy
  ----- Original Message ----- 
  From: Paul Warner 
  To: access-uk@xxxxxxxxxxxxx 
  Sent: Friday, May 17, 2013 5:41 PM
  Subject: [access-uk] Re: Sound card problem


  What version of Windows are you running?

  On 17/05/2013 17:33, ANDY COLLINS wrote:

    Hi Paul -

    I'm still getting JAWS and Windows sounds through my laptop speakers. The 
problem is when I plug in my USB sound card.

    There are no controls [volume etc] on the physical sound card, so nothing 
to tweak from that side of things, and I'm unable to look at tweaking anything 
when the sound card is connected to the laptop, because as soon as it is, the 
speakers cut out, and nothing comes through the headphones.

    When I look at play back devices, under volume, I have 18 entries in there, 
a couple are for Realtek high definition [working] and Realtek digital output, 
high definition [working]. after these two, that come at the top of the list, 
there are 16 entries all saying the same thing: Speakers SNDTAudio [working]

    My SoundBlaster card isn't showing in there at the moment, because I have 
unplugged it, in order to hear the laptop speakers. I don't know if I should 
make any of the other speaker entries in that SNDTAudio list my default. I 
don't know what the default should be, or indeed what it is, when the sound 
card is disconnected. If I could get back to that, then at least I'd be able to 
plug the sound card in, and take a look at it under devices, as it wouldn't cut 
the speakers out, if it were no longer set as the default. Any more ideas?

    Thanks -

    Andy

      ----- Original Message ----- 
      From: Paul Warner 
      To: access-uk@xxxxxxxxxxxxx 
      Sent: Friday, May 17, 2013 5:12 PM
      Subject: [access-uk] Re: Sound card problem


      Hi Andy,

      It seems that there might be something wrong with your sound card or 
maybe you have altered a setting on it without noticing which has made it 
temporarily incompatible.  Approaching your problem from this angle makes sense 
of everything you say in your post.

      If you can switch your default audio player back to the Windows default, 
you should get Jaws and Windows audio through your laptop speakers.  That would 
show that there is nothing wrong with your default multimedia setup.

      Once you have that reinstated, if you find again that there is no sound 
from your sound card when you switch the default playback device to the 
SoundBlaster card, then tweak any relevant settings on the external device and 
see if you get a result.

      Paul


      On 17/05/2013 16:54, ANDY COLLINS wrote:

        Hi all -

        I have JAWS working ok through my laptop speakers, but I like To use an 
external soundcard with headphones. All had been working ok, until this morning.

        I couldn't get any sound through my sound card, so had a look around to 
see if I could sort it!

        From the JAWS utilities menu, under sound cards, Windows default sound 
card is checked. So, I left that alone, and went to the system tray, opened up 
the play back devices from within volume, and found the name of my external 
SoundBlaster card, and set it as the default sound card. And that seems to be 
my mistake, as now, when I boot up the laptop, if the external sound card isn't 
connected, JAWS speaks to me, but as soon as I plug the USB sound card in, 
sound is lost, not just JAWS, but all sound, and I have to take the sound card 
out, and reboot. And of course, if I boot up with the sound card connected, I 
get no sound at all

        Anybody  help me to sort this one please? -

        Andy 



      -- 
      Paul Warner VICT Consultancy Software development and assistive 
technology training www.vict-consultancy.co.uk Sales of vTurbo and vMouse for 
NVDA trigger donations by our sponsor to NV Access



  -- 
  Paul Warner VICT Consultancy Software development and assistive technology 
training www.vict-consultancy.co.uk Sales of vTurbo and vMouse for NVDA trigger 
donations by our sponsor to NV Access

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