Hi, Are you sure the volume in your external sound card is not down or muted? All the best Steve -- Computer Room Services 77 Exeter Close Stevenage Hertfordshire SG1 4PW Tel: +44(0)1438-742286 Mob: +44(0)7956-334938 Fax: +44(0)1438-759589 Email: steve@xxxxxxxxxxxxxx Web: http://www.comproom.co.uk <http://www.comproom.co.uk/> From: access-uk-bounce@xxxxxxxxxxxxx [mailto:access-uk-bounce@xxxxxxxxxxxxx] On Behalf Of ANDY COLLINS Sent: 17 May 2013 16:55 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Sound card problem Hi all - I have JAWS working ok through my laptop speakers, but I like To use an external soundcard with headphones. All had been working ok, until this morning. I couldn't get any sound through my sound card, so had a look around to see if I could sort it! From the JAWS utilities menu, under sound cards, Windows default sound card is checked. So, I left that alone, and went to the system tray, opened up the play back devices from within volume, and found the name of my external SoundBlaster card, and set it as the default sound card. And that seems to be my mistake, as now, when I boot up the laptop, if the external sound card isn't connected, JAWS speaks to me, but as soon as I plug the USB sound card in, sound is lost, not just JAWS, but all sound, and I have to take the sound card out, and reboot. And of course, if I boot up with the sound card connected, I get no sound at all Anybody help me to sort this one please? - Andy