[access-uk] Re: Online utility accounts
- From: "David" <david.tregellas@xxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Thu, 3 Apr 2014 14:32:21 +0100
Hi David
I moved from Manchester to Paignton in November 2013. On the whole the energy
companies have been the worst, especially Eon. I only used them because the
previous occupier did. I used them for 32 days exactly and they reported when
I rang them, that the account had a 0 balance but they are still pursuing me,
I’m known as the occupier; clearly an automated system which treats customers
in a very unpleasant way.
Obviously, I am with a different supplier but need to use the online system
which I hate. I could say a lot more but strongly recommend that you take
meter readings say, once a week for a month then, perhaps, once a month.
Unfortunately, this means having to get someone to read the damned thing
despite the fact that smart meters are now available. Even with these meters
I’m not sure I would trust any of these companies. Having said that,my
previous suppliers have already repaid me over £300 refund: they were Scottish
and Southern.
Best of luck
David
From: David Boden
Sent: Thursday, April 03, 2014 2:07 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Online utility accounts
I will shortly be needing to move house and get involved with online utility
accounts and billing.
I would be very interested to hear of people’s good and bad experiences in this
regard within the last few months.
TIA.
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