We were asked years ago by them if we wanted their talking bill service but over the years have only had one call telling us our bill. Can't be bothered chasing them as they get the money and we would know if they overcharged , then it would be worth chasing.
Hazel On 04/04/2014 08:19, Vincent Thacker wrote:
E-on send me bills in Braille. I have no idea why, as I've never asked
for it, can't read it and find it a nuisance that because of it my
bills arrive late so that I never get a prompt payment discount.
Phoning them is a long-winded and possibly expensive nightmare, though
no doubt I could scratch around for an email address. It's good to
know that they can produce Braille, of course, for those who want it.
Vince.
========================================
Message Received: Apr 03 2014, 10:58 PM
From: "Derek Hornby"
To: access-uk@xxxxxxxxxxxxx
Cc:
Subject: [access-uk] Re: Online utility accounts
Hi David
How about Braille or large print bills.
I have British gas bills in Braille.
Derek
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of
David Boden
Sent: Thursday, April 03, 2014 2:08 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Online utility accounts
I will shortly be needing to move house and get involved with
online utility
accounts and billing.
I would be very interested to hear of people's good and bad
experiences in
this regard within the last few months.
TIA.
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