[access-uk] Re: Online utility accounts

  • From: Hazel Darvell <witch.hazel66@xxxxxxxxx>
  • To: access-uk@xxxxxxxxxxxxx
  • Date: Fri, 04 Apr 2014 09:35:47 +0100

We were asked years ago by them if we wanted their talking bill service but over the years have only had one call telling us our bill. Can't be bothered chasing them as they get the money and we would know if they overcharged , then it would be worth chasing.

On 04/04/2014 08:19, Vincent Thacker wrote:
E-on send me bills in Braille. I have no idea why, as I've never asked for it, can't read it and find it a nuisance that because of it my bills arrive late so that I never get a prompt payment discount. Phoning them is a long-winded and possibly expensive nightmare, though no doubt I could scratch around for an email address. It's good to know that they can produce Braille, of course, for those who want it.


    Message Received: Apr 03 2014, 10:58 PM
    From: "Derek Hornby"
    To: access-uk@xxxxxxxxxxxxx
    Subject: [access-uk] Re: Online utility accounts

    Hi David
    How about Braille or large print bills.
    I have British gas bills in Braille.

    -----Original Message-----
    From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
    Behalf Of
    David Boden
    Sent: Thursday, April 03, 2014 2:08 PM
    To: access-uk@xxxxxxxxxxxxx
    Subject: [access-uk] Online utility accounts

    I will shortly be needing to move house and get involved with
    online utility
    accounts and billing.

    I would be very interested to hear of people's good and bad
    experiences in
    this regard within the last few months.



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