Yes George I am aware what Alison said but: Will email be same format as before? And, will it be back in few days, weeks, or months? Please be aware, we have not even been told why service has been stopped. If not broken, why fix it! And yes I have asked RNIB directly. Rega rds, Derek -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of George Bell Sent: Tuesday, April 08, 2014 1:25 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Newspapers and magazines - response from RNIB You will be getting back the e-mail service as Alison said in here message - re-quoted again here. "Top of the list is bringing back email! We're aiming for it to be available as soon as possible, when we have a firm date, we'll share this as well as wider plans with customers." George. -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Derek Hornby Sent: 08 April 2014 11:32 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Newspapers and magazines - response from RNIB I thought the new way lets you download to read offline! Well that's according to the instructions I was sent. Anyway, much easier to give us back the email service And give us same format as we had. Derek -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Ari Damoulakis Sent: Tuesday, April 08, 2014 8:26 AM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Newspapers and magazines - response from RNIB The other thing I hope they change is the magazines, for some reason you can only read them online in html, which isn't nice if you would have liked to transfer them to a portable player. Maybe I'm still a million miles behind the time, but I still prefer portable players to iphones etc. On 4/8/14, Mike Cassidy <mike.cassidy137@xxxxxxxxx> wrote: > Hello alison, > > I had no problem logging on to the new website with my TNAUK username > and pw. Issues I hav I have communicated through the suggested channel. > > Thanks and regards, > > Mike > > -----Original Message----- > From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On > Behalf Of > Long, Alison > Sent: 02 April 2014 16:15 > To: access-uk@xxxxxxxxxxxxx > Subject: [access-uk] Re: Newspapers and magazines - response from RNIB > > Hi, > Please bear with us, as some of you will be aware, we've had to > integrate the operations previously provided from NTNM at Heathfield > into our RNIB operations on a very quick timetable, much quicker than > was originally planned. It hasn't given us the time we would have > liked to consult fully with customers. > > I think it's fair to say we've gone a little bit backwards, before we go > forward, for which I can only apologise. Please be assured however > that we have a list of planned developments, which is being added to > as a result of all your feedback, but we hear you! Top of the list is > bringing back email! We're aiming for it to be available as soon as > possible, when we have a firm date, we'll share this as well as wider > plans with customers. > > In the meantime, please feed in your views and ideas for the service > going forward to RNIBsolutions@xxxxxxxxxxx we really do want to listen > and respond. > > Regards > Alison > > Alison Long > Senior Learning & Braille Manager > RNIB Solutions > Bakewell Road > Orton Southgate > Peterborough > PE2 6XU > Tel: +44 (0)1733 375178 ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq