[access-uk] Re: Newspapers and magazines - response from RNIB

  • From: George Bell <george@xxxxxxxxxxxxxxxxxxx>
  • To: "access-uk@xxxxxxxxxxxxx" <access-uk@xxxxxxxxxxxxx>
  • Date: Tue, 8 Apr 2014 12:25:21 +0000

You will be getting back the e-mail service as Alison said in here message - 
re-quoted again here.

"Top of the list is bringing back email!  We're aiming for it to be available 
as soon as possible, when we have a firm date, we'll share this as well as 
wider plans with customers."

George.

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of 
Derek Hornby
Sent: 08 April 2014 11:32
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Newspapers and magazines - response from RNIB

I thought  the new way  lets you download  to read offline!

Well that's according to  the instructions I was sent.

Anyway,  much easier to  give us back the  email service And give us same 
format  as we had.

Derek  
 

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Ari 
Damoulakis
Sent: Tuesday, April 08, 2014 8:26 AM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Newspapers and magazines - response from RNIB

The other thing I hope they change is the magazines, for some reason you can 
only read them online in html, which isn't nice if you would have liked to 
transfer them to a portable player. Maybe I'm still a million miles behind the 
time, but I still prefer portable players to iphones etc.

On 4/8/14, Mike Cassidy <mike.cassidy137@xxxxxxxxx> wrote:
> Hello alison,
>
> I had no problem logging on to the new website with my TNAUK username 
> and pw. Issues I hav I have communicated through the suggested channel.
>
> Thanks and regards,
>
> Mike
>
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On 
> Behalf
Of
> Long, Alison
> Sent: 02 April 2014 16:15
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: Newspapers and magazines - response from RNIB
>
> Hi,
> Please bear with us, as some of you will be aware, we've had to 
> integrate the operations previously provided from NTNM at Heathfield 
> into our RNIB operations on a very quick timetable, much quicker than 
> was originally planned.  It hasn't given us the time we would have 
> liked to consult fully with customers.
>
> I think it's fair to say we've gone a little bit backwards, before we go
> forward, for which I can only apologise.    Please be assured however
> that we have a list of planned developments, which is being added to 
> as a result of all your feedback, but we hear you!  Top of the list is 
> bringing back email!  We're aiming for it to be available as soon as 
> possible, when we have a firm date, we'll share this as well as wider 
> plans with customers.
>
> In the meantime, please feed in your views and ideas for the service 
> going forward to RNIBsolutions@xxxxxxxxxxx we really do want to listen 
> and respond.
>
> Regards
> Alison
>
> Alison Long
> Senior Learning & Braille Manager
> RNIB Solutions
> Bakewell Road
> Orton Southgate
> Peterborough
> PE2 6XU
> Tel: +44 (0)1733 375178

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