[access-uk] Newspapers and magazines - response from RNIB
- From: "Long, Alison" <Alison.Long@xxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Wed, 2 Apr 2014 10:50:54 +0100
Hi,
Please find below a response from Clive Gardiner, Head of Service, responsible
for our digital services.
Yesterday's launch of the new way to access electronic newspapers and magazines
from RNIB is just the first step on a journey to increase the access for people
to a range of reading material in the future.
The service from NTNM has become unsustainable due to its reliance on software
packages that are no longer supportable. We needed to create a new way of
offering newspapers and magazines which will be both sustainable and can be
built on and adapted in the future.
Due to the size of this undertaking, and the time constraints we have had to
work in, we could not offer everything we, or our customers, might have liked
to have had available on day one. One of these options was receiving content
directly via email. Even though this offering was not available, we felt that
customers would still be able to find titles through the website, and by doing
so, may come across other titles that they may not have previously been aware
of. The future offering will be shaped by the feedback we receive and we would
encourage you to send all feedback to rnibsolutions@xxxxxxxxxxx - this is the
only guarantee that your feedback will be received.
For anyone experiencing any technical difficulties accessing the new website,
please contact our Technology Information Service by calling +44(0)20 7391 2037
or emailing ict@xxxxxxxxxxx
In addition, Nature and New Scientist are still available. Any editions
produced after 1 April will be available via the new website. If you are
looking for issues dated prior to 1 April, they can be obtained through the
NTNM website, as described in the communication issued to all subscribers.
As with any change, we recognise that it may take a little time to get used to
things, and we will endeavour to support you as much as possible through this
transition to a new way of accessing your newspapers and magazines.
Regards
Clive Gardiner
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Jackie Brown
Sent: 02 April 2014 09:37
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: the new newspapers site from r n i b
Hi Steve
I haven't used the new service yet, so can't comment either way. I hadn't
realised there would be more formats available. It will obviously be
irritating, to say the least, for those who receive their content via Email.
We don't, but I hope the value for money continues to be the case.
Kind regards,
Jackie Brown
Twitter: @thebrownsplace
Skype: Thejackmate
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Steve Nutt
Sent: 01 April 2014 17:38
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: the new newspapers site from r n i b
Hi,
Blimey it hasn't even started yet and people are moaning about it. Give 'em
a break.
All the best
Steve
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-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Ari Damoulakis
Sent: 01 April 2014 11:23
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: the new newspapers site from r n i b
I totally agree with you Jackie, its the most stupid thing. My first
worry is of course, not being in the UK, I hope RNIB will still allow
us international people to subscribe. But I think its crap what
they've done for a few reasons:
1. The new web address doesn't really mean anything, its longer and
more complicated.
2. They aren't going to be sending out on emails anymore, I think
that's just an excuse not to have kept the email system going. Are we
now to be expected to go and look ever so often to check if there are
new publications?
3. Once you do actually log in, you have to go through millions of
links just to get to the file of the paper you want anyway.
And New Scientist and Nature aren't available anymore apparrently. Its
like they've gone backwards, not forwards!
On 4/1/14, Jackie Brown <thebrownsplace@xxxxxxxxxxxxxx> wrote:
> I don't quite understand why the newspaper service needed changing. We
> have
> used the download service for a long time, and find it perfectly
> accessible.
> Why change what isn't broken? Could someone please explain?
>
>
> Kind regards,
>
> Jackie Brown
> Twitter: @thebrownsplace
> Skype: Thejackmate
>
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of
> John Gallagher
> Sent: 31 March 2014 18:25
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] the new newspapers site from r n i b
>
> Hi all
> I cannot access the new rnib newspapers site on my sense product
> wonder if anyone is having the same problem.
>
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