Hi Steve. No problem, the guidelines for changing the hard drive are here: http://www.laptopmag.com/advice/how-to/nc10-hard-drive.aspx As for replacing or upgrading memory, the NC10 has only the one memory slot and this is under a small panel which is easily removed compared to the steps for replacing the hard drive *smile*. You can fit a maximum of 2GB in this machine where you substitute the provided 1GB module for a 2GB chip. All the best, Ibrahim. ----- Original Message ----- From: Steve Dryden To: access-uk@xxxxxxxxxxxxx Sent: Saturday, June 20, 2009 11:45 AM Subject: [access-uk] Re: NC10 Ibrahm, could you drop me a copy of those guidelines as well if poss? My drive is working fine but I may upgrade in the near future. Also, with the NC10, I know you can get the other 1 GB USB module to plug in for RAM but will it take a 2 or 4 GB block internally? Steve ----- Original Message ----- From: Ibrahim Gucukoglu To: access-uk@xxxxxxxxxxxxx Sent: Friday, June 19, 2009 11:45 PM Subject: [access-uk] Re: NC10 Hi Saqib. As I've already mentioned, you don't have to do anything so drastic and potentially expensive as claim on your household policy; I believe your machine can easily be repaired with a lot less hassle and expense not to mention inconvenience. Firstly, please try the suggestion of reformatting and reinstalling windows using the disks you got with your machine. These will reinstall windows and the software and drivers that came with your netbook to pretty much the state it came in from the factory. During the installation of windows, the disk will be reformatted and any bad sectors identified. If the disk refuses to reformat correctly or damage to the drive means a lot of it is unusable after a full system reinstall, its time to replace the hard drive which although difficult is not impossible. You could use this opportunity to buy a new and higher capacity hard drive, you can expect to pay around £35 for a new 160GB 2.5 inch SATA drive on EBay though higher capacity drives are available and maybe very competitively priced. In either case, once you have your new hard drive installed and I can send you instructions on how to do this, you will be able to reinstall windows using the disks as explained above. All the best, Ibrahim Gucukoglu. ----- Original Message ----- From: Saqib To: access-uk@xxxxxxxxxxxxx Sent: Friday, June 19, 2009 9:17 PM Subject: [access-uk] Re: NC10 I do have house hold insurance but the trouble is that I only took the insurance out a couple of months ago and I don't feel comfortable making a claim so soon. From: ELEANOR BURKE Sent: Friday, June 19, 2009 5:37 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: NC10 Very unfortunate. Do you not have any household insurance on your equipment? Eleanor ----- Original Message ----- From: Saqib To: access-uk@xxxxxxxxxxxxx Sent: Friday, June 19, 2009 5:33 PM Subject: [access-uk] Re: NC10 Hi. When I try to get in to safe mode. The netbook just goes through a loop and restarts. Sounds like a hard disk problem to me. I took it into PC World today and they said that there is nothing that they could do as I'm not covered for accidental damage. The other thing is that they would of charged £30 to recover the machine. If there is damage to the disk then there is no way of recovering the hard disk. So I decided not to risk throwing £30 away. Sorry the machine is no more use than a paper weight now. From: James & Nash Sent: Friday, June 19, 2009 1:21 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: NC10 Hi Saqib, While I cannot help directly with your NC10 problem, you may be able to use Safe Mode unassisted by running the open source and free NVDA Screen Reader. I have heard that it might be possible to use in Safe Mode with a USB headset. Take care James, Lyn, Nash and Twinny ----- Original Message ----- From: Saqib To: access-uk@xxxxxxxxxxxxx Sent: Friday, June 19, 2009 11:13 AM Subject: [access-uk] NC10 Hi all. My NC10 netbook is playing up for some reason. Every time I try to boot it up it brings up an list of options. They are options relating to safe mode or starting Windows as normal. When I select any of these options the process just goes around in a loop and the netbook just reboots and I get the same screen with those options. I selected start windows as normal and when the XP logo appears on the screen the machine will then reboot its self. The machine did take a fall yesterday as it fell off my sofa arm and this problem accured. I went to shut it down and got up and nearly tripped over the wire and the netbook flew off the arm of the sofa. -------------------------------------------------------------------------- I am using the Free version of SPAMfighter. We are a community of 6 million users fighting spam. SPAMfighter has removed 1657 of my spam emails to date. The Professional version does not have this message.