[access-uk] Re: Freedombox users, does it work for you?

Hi David, yes I agree wih most of what you say, and really like the simple 
approach of FB, but its not working for me.

Regards Jim Denton


----- Original Message ----- 
From: "David Russell" <david.russell8@xxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Saturday, May 05, 2007 10:00 PM
Subject: [access-uk] Re: Freedombox users, does it work for you?


Jim,

I do have Freedombox and like it.  It can be a little slow but has speeded
up of late.  System access is not at all bad, but I use Jaws most of the
time.  I mainly use Freedombox for the radio stations and entertainment
pages, and as a secondary email address.  The audio described stuff is very
good as well.

I have never had any trouble, and also like the automatic update feature.  I
would say it would be very good for non-technical people and that it would
be more than sufficient for many elderly blind people.  for the
comparatively low cost, I think it is very good.  there are other low cost,
and even free, solutions, but others would know more about those than I do.

David

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]On Behalf
Of Jim Denton
Sent: 05 May 2007 21:50
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Freedombox users, does it work for you?


Hi to all, I have had Freedombox for about four months, and first off I
thinks its good. System access works just fine, its a little slower than
other screen readers but its simple and easy to use, and does the job.
My problem is with FB itself, since December I can't log in, well I can and
then get thrown out. I have contacted FB support and they have suggested a
few things but still nothing. They then said that I should contact the local
dealer and he would help me sort it out. I did this, at the beginning of
March, two phone calls on the same day, the first one I got some hints and
tips, tried them nothing, so called back and have heard nothing since.
Frustrated yes! I am using a PC that is about six months old, I have sighted
help, and do have a little knowledge but this product is meant to be simple
and free of technical hiccups, thats the reason I bought it. I have dealings
with many elderly blind people and really want to reccomend this, but how
can I.

Am I the only one having problems? any thoughts would be a great help as
official support seems to be lacking.

Regards Jim Denton


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