[access-uk] Re: Freedombox users, does it work for you?

  • From: "Jim Denton" <jimdenton@xxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Sun, 6 May 2007 12:35:24 +0100

Thanks Sandra, I am glad that I am not the only one, at this rate I won't be 
renewing my subscription either. For a company this is really bad, surely 
the point of support is to find these problems and sort them out, thus 
inproving the product.

In business and marketing, they say a person will tell 8 to 10 people about 
the bad things in a product, and only tell 2 how wonderful it is.

Regards Jim Denton


----- Original Message ----- 
From: "Sandra Henshall" <oceania@xxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Sunday, May 06, 2007 7:47 AM
Subject: [access-uk] Re: Freedombox users, does it work for you?


Hi Jim,
No, you're not the only one.  I subscribed to Freedom Box some time ago and
had this very same problem.  I would log in and then as soon as I started to
use the program, it would throw me off and close down.  Like you, I wrote to
FB and got no satisfactory response.  When my subscription ran out, I didn't
bother to renew as it didn't seem worth it.  A friend of mine had exactly
the same problem and she didn't bother to renew either.  The concept of FB
is good and when it works, it's a good program but it's very frustrating
when the program keeps shutting down and you can't work with it.
I know this doesn't help you very much, but I just wanted to let you know
that no, you're not alone.

Cheers,
Sandra.

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