Hi Dave and all, I used to be with Orange Pay as you Go, and, to be
honest, they've made me go into a lot of debt, because I had to top
up £50 just to use my phone for calling, texting and using it as a
modem for my laptop. Now I'm on O2 I only have to top up £15 a month
to get unlimited calls and texts to anyone on O2, to which I contact
mainly, and £7.50 comes out of my credit every month so I'll never
have to pay for using my phone as a modem again. Just my £0.02
worth. I should also note that when we were on Orange, we as in my
girlfriend and myself, they decided to disconnect my girlfriend for
no reason whatsoever, as well as cause lots of hassles for us, like
giving us things we didn't want. So as a result I forced her to go
on to O2, and I moved onto O2 shortly afterwards, and we've been
happy ever since with their deals. I also own an O2 Simplicity Sim
Only contract and that's going down very well.
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of Dave Taylor
Sent: Monday April 28 2008 5:36PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Choosing/switching mobile phone/providers
questions
Hi, to be honest, I've just switched back to Orange. They have the
best coverage, the website is pretty accessible and works most of
the time now, they answer the phone a lot quicker than they used
to, you can get a balance just by phoning and using a simple
automated service or online, and their sim only packages are great.
Unless you've taken a new contract, you can just give 30 days
notice or go for one of their sim only deals which I think are the
best anyway, and you wouldn't even need to get a new sim then
anyway, they just use your existing ones. I also like the way their
answer phone works better than some of the others, notably
Vodafone, who I would avoid at all costs. I found them
unprofessional, and to get braille bills, you get a flag on your
account that most of their customer service people think means you
are a business, so they won't talk to you. They even asked me why
there were 31 names on my account one day and started reading some
of the names out, which is a serious breach of data protection if
you ask me. Cheers
Dave
--------------------------------------------------
From: "Catherine Turner" <catherineturner2007@xxxxxxxxxxxxxx>
Sent: Friday, April 25, 2008 5:25 PM
To: "Access-UK" <access-uk@xxxxxxxxxxxxx>
Subject: [access-uk] Choosing/switching mobile phone/providers
questions
Hi,
From a little research I've done plus my gut reaction to my bank
balance, I've decided I'm getting a raw deal from Orange, my current
mobile phone provider. If possible I want to switch to another
provider and have some questions.
1. Could I leave before my contract's up? How do I even find out
when my contract is up? Would it be written on my bill? I've
forgotten my password for the Orange website and their way of
retrieving/resetting it involves phoning them which I prefer not to
do - so if it'd be writtten on my bill I'd rather just scan that
next time it comes.
2. What happens, if/when you switch providers, about keeping the
same phone number?
3. Has anyone got any comments accessibilitywise about particular
providers? Or phones for that matter. I'm happy with my Nokia 6630
with Talks and a hefty crack in the screen, but if switching means I
get a new phone which I can instal Talks, MobileSpeak or SmartHal
onto I'll do it. On the other hand is it possible to sign up for a
new contract and use my existing phone? I think they usually give
you a phone as part of the contract but would I be able to swap the
sim over and use it in my old phone? If this is possible I may do
it to save money.
4. Has anyone any recommendations for websites that compare
different packages/tariffs? I had a quick look on
moneysupermarket.com and found the phone comparison tool's search
results a bit hard to understand, though I've used it before for
credit cards. 5. I do want to be able to use whatever phone it is as a
modem for
my BrailleNote. If anyone has any comments about particular
providers' GPRS services, good or bad, I'd like to hear them. I
think some have had difficulty obtaining the right
information/settings from them... And anything else you think will help!
There seems to be so much
choice nowadays about different types of payment - pay as you go,
contract and some things which seem in between; and I'm not bothered
about tons of features on the phone - I just want to save money on a
monthly basis though I might have to spend some first to buy a new
copy of Talks or whatever. I've been with Orange for the last 10
years and haven't thought it worthwhile switching before but I'm
sure I could save money if I do.
Thanks,
Catherine
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