Hi Dave and all, I used to be with Orange Pay as you Go, and, to be
honest, they've made me go into a lot of debt, because I had to top
up £50 just to use my phone for calling, texting and using it as a
modem for my laptop. Now I'm on O2 I only have to top up £15 a month
to get unlimited calls and texts to anyone on O2, to which I contact
mainly, and £7.50 comes out of my credit every month so I'll never
have to pay for using my phone as a modem again. Just my £0.02 worth.
I should also note that when we were on Orange, we as in my
girlfriend and myself, they decided to disconnect my girlfriend for
no reason whatsoever, as well as cause lots of hassles for us, like
giving us things we didn't want. So as a result I forced her to go on
to O2, and I moved onto O2 shortly afterwards, and we've been happy
ever since with their deals. I also own an O2 Simplicity Sim Only
contract and that's going down very well.
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
Behalf Of Dave Taylor
Sent: Monday April 28 2008 5:36PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Choosing/switching mobile phone/providers
questions
Hi, to be honest, I've just switched back to Orange. They have the
best coverage, the website is pretty accessible and works most of the
time now, they answer the phone a lot quicker than they used to, you
can get a balance just by phoning and using a simple automated
service or online, and their sim only packages are great. Unless
you've taken a new contract, you can just give 30 days notice or go
for one of their sim only deals which I think are the best anyway,
and you wouldn't even need to get a new sim then anyway, they just
use your existing ones. I also like the way their answer phone works
better than some of the others, notably Vodafone, who I would avoid
at all costs. I found them unprofessional, and to get braille bills,
you get a flag on your account that most of their customer service
people think means you are a business, so they won't talk to you.
They even asked me why there were 31 names on my account one day and
started reading some of the names out, which is a serious breach of
data protection if you ask me.
Cheers
Dave
--------------------------------------------------
From: "Catherine Turner" <catherineturner2007@xxxxxxxxxxxxxx>
Sent: Friday, April 25, 2008 5:25 PM
To: "Access-UK" <access-uk@xxxxxxxxxxxxx>
Subject: [access-uk] Choosing/switching mobile phone/providers
questions
Hi,
From a little research I've done plus my gut reaction to my bank
balance, I've decided I'm getting a raw deal from Orange, my current
mobile phone provider. If possible I want to switch to another
provider and have some questions.
1. Could I leave before my contract's up? How do I even find out
when my contract is up? Would it be written on my bill? I've
forgotten my password for the Orange website and their way of
retrieving/resetting it involves phoning them which I prefer not to do
- so if it'd be writtten on my bill I'd rather just scan that next
time it comes.
2. What happens, if/when you switch providers, about keeping the
same phone number?
3. Has anyone got any comments accessibilitywise about particular
providers? Or phones for that matter. I'm happy with my Nokia 6630
with Talks and a hefty crack in the screen, but if switching means I
get a new phone which I can instal Talks, MobileSpeak or SmartHal
onto I'll do it. On the other hand is it possible to sign up for a
new contract and use my existing phone? I think they usually give
you a phone as part of the contract but would I be able to swap the
sim over and use it in my old phone? If this is possible I may do it
to save money.
4. Has anyone any recommendations for websites that compare different
packages/tariffs? I had a quick look on moneysupermarket.com and
found the phone comparison tool's search results a bit hard to
understand, though I've used it before for credit cards.
5. I do want to be able to use whatever phone it is as a modem for my
BrailleNote. If anyone has any comments about particular providers'
GPRS services, good or bad, I'd like to hear them. I think some have
had difficulty obtaining the right information/settings from them...
And anything else you think will help! There seems to be so much
choice nowadays about different types of payment - pay as you go,
contract and some things which seem in between; and I'm not bothered
about tons of features on the phone - I just want to save money on a
monthly basis though I might have to spend some first to buy a new
copy of Talks or whatever. I've been with Orange for the last 10
years and haven't thought it worthwhile switching before but I'm sure
I could save money if I do.
Thanks,
Catherine
** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
